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Workers' Compensation Claims Analyst

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Workers' Compensation Claims Analyst

Salary

$81,246.88 - $111,479.68 Annually

Location

Minneapolis, MN

Job Type

Full-time

Job Number

2025-00429

Department

Finance & Property Services

Division

Finance Risk Mgmt

Opening Date

09/01/2025

Closing Date

9/30/2025 11:59 PM Central

FLSA

Exempt

Bargaining Unit

CPE

+ Description

+ Benefits

+ Questions

Position Description

The Workers’ Compensation Claims Analyst is responsible for investigating and processing workers' compensation claims in a self-insured, self-administered environment, in accordance with Minnesota Workers' Compensation law.

Work Location:

This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office.

The City of Minneapolis does not sponsor applicants for work visas.

Job Duties and Responsibilities

+ Investigate claims and determine compensability within required time limits

+ Obtain and review medical records, manage care, and approve treatment

+ Authorize and process payments for medical treatment and related services

+ Issue wage loss benefits, including conversion credits and Injury on Duty pay coordination

+ Monitor ongoing medical care and determine maximum medical improvement and permanent partial disability

+ Calculate and pay permanent partial disability benefits

+ Assign and coordinate with vendors, including Qualified Rehabilitation Consultants

+ Determine availability of light duty and provide permanent work restrictions to departments

+ Assist with accommodation determinations

+ Review claim exposure and negotiate settlements with employees or attorneys

+ Manage legal defense and participate in mediations

+ Determine when to proceed with Independent Medical Evaluations

+ Review, respond to, and update the Minnesota Department of Labor Campus system

Required Qualifications

Minimum Qualifications :

Bachelor's Degree with Course work in Employee Benefits and Workers' Compensation Law, Occupational Health and Safety, Human Resources or related.

Minimum Experience:

Five or more years' experience in the handling of self-insured Workers' Compensation indemnity claims, Workers' Compensation medical claims or Return to Work Programs.

Equivalency:

An equivalent combination of education and highly related experience in a similar environment may be considered.

Licenses/Certifications:

None

Selection Process:

The selection process will consist of one or more of the following steps:a rating of relevant education and experience (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score(70%)on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check:

The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Background Check (Police):

The City has determined that a thorough Minneapolis Police Department criminal background check is necessary for positions with this job title. Applicants must sign an informed consent allowing the City to obtain their criminal history information in connection with the position sought. Applicants who do not sign the informed consent form will not be considered for the position.

Union Representation:

This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (MPEA). For more information on the terms and conditions of this agreement please visit: Professional Employees - City of Minneapolis (https://www.minneapolismn.gov/government/departments/hr/labor-agreements/professional-employees/) .

Eligible List Statement:

The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire in one[1]month after it has been established.

Interview Selection

The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge, Skills and Abilities

+ Ability to multi-task

+ Familiarity with computer systems

+ Ability to manage a large caseload and work independently

+ Government experience (preferred)

+ Familiarity with a union environment

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.

Benefits Summary

Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page (http://www.minneapolismn.gov/hr/benefits/WCMS1Q-066289) .

Insurance

Health insurance

Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design (http://cityofminneapolis.welcometomedica.com/page/61) with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.

Dental insurance

The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.

Life insurance

The city provides basic life insurance of one times your annual salary up to $50,000. You can elect to purchase optional life insurance.

Paid time off

Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements (http://www.minneapolismn.gov/hr/laboragreements/index.htm) .

Paid parental leave

City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.

Retirement

City employees earn a pension and may choose to participate in additional retirement savings programs.

+ Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.

+ Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).

Transportation

Eligible City employees may choose to participate in the following transportation programs:

+ Metropass: TheMetropass (http://www.minneapolismn.gov/hr/benefits/trans/benefits\_pre-tax-transit) program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.

+ Parking or Van Pool:The City of MinneapolisTransportation Benefits Plan (http://www.minneapolismn.gov/hr/benefits/trans/WCMS1P-113620) gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars.

Learning and development

To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees.

Other perks

Employees can also take advantage of flexible spending accounts, theEmotional Wellbeing Solutions (https://www.minneapolismn.gov/government/departments/hr/benefits-wellness/) , health club discounts and more.

01

How did you find out about this position? (Select all that apply)

+ Recruiter

+ City of Minneapolis website

+ City of Minneapolis employee

+ City of Minneapolis job interest card

+ City of Minneapolis Career Opportunities Bulletin

+ Friend or family member

+ League of Minnesota Cities website

+ Diversityjobs.com website

+ Governmentjobs.com website

+ Indeed.com website

+ Minnesotajobs.com website

+ Minnesota Council of Nonprofits Website

+ Other website

+ LinkedIn

+ Twitter

+ Facebook

+ Other social media site

+ Newspaper

+ Other media

+ College or University

+ Community organization

+ Job Fair

+ Professional association

+ Site Visit

02

Please specify where you heard about this position (e.g., website name, City of Minneapolis employee name, job fair, professional association).

03

Please indicate below the highest level of education that you have completed.

+ High School Diploma or GED

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree

04

How many years of experience do you have performing duties like those listed in the job description?

+ No Experience

+ 1 year but less than 2 years

+ 2 years but less than 3 years

+ 3 years but less than 4 years

+ 4 years but less than 5 years

+ 5 years but less than 6 years

+ 6 years but less than 7 years

+ 7 years but less than 8 years

+ 8 years but less than 9 years

+ 9 or more years of experience

05

Have you previously worked as a Workers’ Compensation Claims adjuster?

+ Yes

+ No

06

How many years of experience do you have adjusting Workers’ Compensation Claims?

+ No Experience

+ 1 year but less than 2 years

+ 2 years but less than 3 years

+ 3 years but less than 4 years

+ 4 years but less than 5 years

+ 5 years but less than 6 years

+ 6 years but less than 7 years

+ 7 or more years of experience

07

How many years of experience do you have adjusting public sector Workers’ Compensation Claims?

+ No experience

+ 1 year but less than 2 years

+ 2 years but less than 3 years

+ 3 years but less than 4 years

+ 4 years but less than 5 years

+ 5 years but less than 6 years

+ 6 years but less than 7 years

+ 7 or more years of experience

Required Question

Employer

City of Minneapolis

Address

350 South 5th Street

Room 1

Minneapolis, Minnesota, 55415

Phone

(612) 673-2282

Website

http://www.minneapolismn.gov/jobs

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