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Position Summary:

Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve. We are excited to be a part of the Vineyard community managing Bella's grocery store.

The Assistant Produce Manager supports the Produce Manager in overseeing daily operations, product presentation, guest service, and team performance within the produce department. This role helps ensure that all produce items are fresh, fully stocked, attractively displayed, and handled according to safety and quality standards. The Assistant Produce Manager leads by example and helps train and guide produce team members, stepping in to manage the department in the Produce Manager’s absence.

Primary Position Duties:

Key Duties and Responsibilities:

+ Support the Produce Manager in all operations of the produce department, including planning, ordering, receiving, and merchandising.

+ Help supervise, schedule, train, and coach produce team members to ensure productivity and guest satisfaction.

+ Monitor product freshness and appearance; rotate stock and remove unsellable or expired items.

+ Ensure accurate pricing, signage, and promotional displays to align with weekly ad and sales goals.

+ Maintain proper inventory levels to minimize shrink and maximize sales.

+ Build attractive, full displays that follow company guidelines and seasonal promotions.

+ Uphold cleanliness, sanitation, and food safety standards throughout the department.

+ Provide prompt and friendly service to guests, answering product questions and accommodating special requests.

+ Maintain department equipment and tools in safe and working condition.

+ Ensure compliance with local, state, and federal food safety regulations and company policies.

+ Assist with monitoring department performance, analyze reports, and make improvements to meet financial goals.

+ Conduct quarterly inventory responsibilities and reporting.

+ Work collaboratively with store leadership and vendors to coordinate deliveries, planograms, and supply needs.

+ Support store-level initiatives, community involvement, and special events as needed.

+ Other responsibilities as needed.

Guest Service:

+ Greet and assist guests in a friendly and courteous manner.

+ Provide knowledgeable answers to guest inquiries.

+ Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.

+ Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner.

+ Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team, and our company”.

+ Be familiar with, and assist customers with use of, Lee’s Marketplace website.

Product Handling:

+ Stock shelves and maintain displays according to store standards.

+ Ensure product freshness by watching for quality in receiving, rotating stock and checking expiration dates.

+ Unloading deliveries and organizing stock rooms as needed. Checking all incoming items for quality and expiration dates.

+ Ensure that all perishable items are stored at the correct temperature to prevent spoilage.

+ Maintain an accurate inventory of Produce supplies.

+ Use and train team on a first-in, first-out (FIFO) system to reduce waste.

+ Ensure that all recipes are followed accurately to maintain product consistency and quality.

+ Ensure that produce production goods are packaged appropriately to maintain freshness and comply with food safety regulations. This includes using proper containers or wrapping materials to prevent contamination.

+ Ensure that items are correctly labeled with pricing, ingredients, allergen information, and expiration dates.

+ Oversee the display of produce goods in the store, ensuring products are neatly arranged and rotated regularly for maximum freshness and appeal.

+ Minimize product waste by tracking production quantities against sales. Adjust production amounts based on demand to avoid excess unsold goods.

+ Ensure that any waste is disposed of properly or recycled according to store policies.

Cleanliness and Safety:

+ Maintain a clean and organized work area.

+ Follow all safety and sanitation procedures.

+ Ensure that all products are stored at the proper temperatures to prevent spoilage.

+ Oversee hygiene practices for all produce staff, including regular hand washing, use of gloves, and proper sanitation of equipment.

+ Ensure that products containing common allergens (e.g., nuts, dairy, gluten) are handled and labeled appropriately to avoid cross-contamination.

+ Report any safety hazards or equipment issues to Store Director.

+ Responsible for accident reporting for team members as well as guest accidents in a timely manner.

+ Adhere to all food safety and sanitation regulations.

+ Ensures team members are consistently utilizing Personal Protective Equipment (PPE) when necessary.

+ Contributes towards the cleaning responsibilities in the department.

Department Financial Management:

+ Assist in tracking daily, weekly, and monthly sales to ensure targets are met and identify areas for improvement.

+ Implement strategies to minimize product loss through proper rotation, handling, and accurate inventory management.

+ Help to create efficient schedules that align with sales forecasts and labor budgets, ensuring productivity without overspending.

+ Conduct regular inventory counts and maintain accurate records to control costs and avoid overstocking or shortages.

+ Ensure products are priced correctly to maintain profitability while staying competitive and in alignment with company pricing strategies.

+ Order Produce products strategically to meet demand and prevent excess inventory, while working with vendors to ensure cost-effective purchasing.

+ Review department financial statements, such as profit and loss reports, to assess performance and make informed decisions.

+ Contribute to annual department budget planning and help manage expenses throughout the year.

+ Monitor and reconcile department sales, shrink, and waste reports regularly.

+ Approve and oversee markdowns, discounts, and department promotions.

+ Assist with reconciling discrepancies in inventory or pricing as needed.

+ Train staff on proper weighing, pricing, and labeling procedures to maintain accuracy.

Team Collaboration:

+ Work cooperatively with team members to achieve store goals.

+ Encourage all team members to reach the highest level of teamwork and guest service at all times. Communicate and support the Lee’s MarketPlace Mission statement and Core Values

+ Conduct and participate in regular team meetings and training sessions.

+ Assist other departments as needed.

+ Work in a fast-paced, sometimes crowded, production environment with tact and patience.

+ Work with team to ensure products are sold well before their expiration date.

+ Attends departmental, store, and company meetings as required; contributes to profits and revenues and meets productivity standards.

+ Has knowledge of and complies with all company policies, procedures, programs, and directives. Refers to Team Member Handbook continually to ensure policies and procedures are followed. Promotes a harassment-free environment, and immediately reports any potential harmful situation to management.

+ Maintain good order and productivity through appropriate coaching and proper documentation of these procedures. Maintain consistency with coaching procedures among team members.

+ Assist the Department manager assurance that Team Member evaluations are done in a timely manner, and follow company policies and procedures for raises and promotions. Conduct performance evaluations and provide feedback to encourage professional growth.

+ Be a professional example for all team members to follow.

Position Requirements:

+ Age Requirement:18yrs+ Availability: Flexible, including evenings, weekends, and holidays according to store needs

Physical Requirements:

+ Ability to stand, walk, twist, sit, and bend for extended periods.

+ Ability to lift and carry items weighing up to 50 pounds.

+ Manual dexterity for handling small objects and operating equipment.

+ Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.

+ Occasionally stoop, crouch, kneel, or crawl.

+ Prolonged periods standing and walking.

+ Must be able to access and navigate all areas of the store.

+ Must be able to lift up to 50 pounds at times.

+ Lifting may include floor to shoulder and overhead lifting repeatedly.

+ Occasional use and climbing of step stools or ladders are required.

Tools and Machinery:

+ Pallet jack

+ Wheeler

+ Trash compactor

+ Blenders/mixers

+ Slicers/knives

+ Wrapping machine

+ Scales

+ Trays, pans, racks,

+ Tempering tools

+ Temperature-controlled rooms

+ Computers

+ Phones

+ Any other items seen fit for role

Education or Skills:

Education and Experience:

+ High school diploma or equivalent.

+ Previous experience in retail or guest service.

+ 2+ years of previous fresh food experience

+ Previous leadership experience preferred.

Skills and Abilities:

+ Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.

+ Strong leadership abilities, with experience in training and developing staff.

+ Proven ability to motivate and inspire a team to achieve goals.

+ Strong analytical and decision-making skills to address operational challenges.

+ Ability to implement solutions quickly and effectively.

+ Strong organizational and multitasking abilities to manage various store operations simultaneously.

+ Ability to learn new technology quickly.

+ Ability to work in a fast-paced environment.

+ Ability to handle customer inquiries and complaints effectively.

+ Strong math skills.

+ Ability to read and follow instructions.

+ Good verbal communication skills

Benefits:

Compensation:

+ Competitive hourly wage/salary.

+ Paid time and a quarter on Sundays

+ Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances.

+ 10% discount, restrictions apply

+ Ace Hardware Discount at Lees Ace Hardware locations

+ Paid Time Off to those who qualify

Work Environment:

+ Friendly and supportive team atmosphere.

+ Opportunities for career advancement and professional development.

+ Safety forward atmosphere

+ Innovative, supportive, and input driven management team.

Lee's Marketplace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

**Note:** This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.