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Librarian II - Central Library

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Librarian II - Central Library

Salary

$58,422.00 - $63,463.14 Annually

Location

500 McKinney St.

Job Type

Full Time

Job Number

37029

Department

Houston Public Library

Division

HPL - CENTRAL LIBRARY SERVICES

Opening Date

09/02/2025

Closing Date

9/9/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

POSITION OVERVIEW

Applications accepted from: All Persons Interested

PN# 37029

Division: Customer Experience

Section: Central Library

Workdays & Hours: Monday - Sunday, 8:00am - 8:00pm (Varies)

*Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Houston Public Library (HPL) is seeking an energetic, flexible, team-oriented person with a passion for customer service to work as a Librarian II at Central Library. The Librarian II will be responsible for providing leadership to the Central team, including supervising volunteers and interns, and coordinating outreach initiatives. Successful candidates will communicate effectively, provide exceptional customer service, be at ease multitasking in a fast-paced public service setting and enjoy interacting with people of all ages from diverse backgrounds.

The Librarian II duties will include:

+ Coordinates and participates in outreach activities for all ages, promoting the vision, mission, and goals of the library

+ Liaising with the community through outreach and developing partnerships with local community organizations.

+ Leading and supervising assigned staff including providing timely and objective feedback of performance and fostering the learning and development of staff.

+ Providing and modeling exceptional public service and making the library a welcoming space for all;

+ Participating in library programs and services for all ages.

+ Taking initiative to creatively solve problems and possessing sound decision-making skills.

+ Having a strong working knowledge of Microsoft software, electronic devices, and other technologies.

+ Interacting with customers at the customer service desk to find information and library materials.

+ Performing collection development and maintenance.

+ Serving as the person in charge for the location or grouping in the absence of the manager.

+ Requires evenings and weekends (Saturday and Sundays) 8am-8:15pm shift work on a rotating basis.

+ Other duties as assigned.

Applicants are encouraged to submit a Cover Letter and Resume when applying. For a location listing of our Neighborhood Libraries and Central Library, please visit https://houstonlibrary.org/all-locations

HPL serves a population of 2.2 million citizens through a network of 37 Neighborhood Libraries spread out across the Houston area.

WORKING CONDITIONS

Position requires stooping and bending; lifting of library materials up to 20 pounds. Must be able to move freely throughout the library to file/retrieve library materials. Must be able to effectively communicate orally and in writing.

MINIMUM REQUIREMENTS

EDUCATION REQUIREMENTS

Requires a Master of Library Science degree from a school accredited by American Library Association (ALA) and one (1) year of library experience.

OR

Requires a Bachelor’s degree plus 18 hours toward a Master of Library Science degree from a school accredited by ALA and two (2) years of library experience. A Master of Library Science degree must be completed within two (2) years from being hired into this classification.

LICENSE REQUIREMENTS

A valid driver license and compliance with the City of Houston's policy on driving (AP 2-2).

PREFERENCES

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

+ Experience in personnel management and supervision.

+ Ability to plan and organize work and skilled at prioritization.

+ Strong interpersonal skills and the ability to collaborate with others.

+ Experience working with people of diverse backgrounds.

+ Ability to communicate effectively orally and in writing.

+ Ability to motivate, develop, train, and direct staff in a collaborative team environment.

+ Knowledge of current versions of MS Office (Excel, Word, PowerPoint, OneDrive and Outlook), Sirsi Symphony.

+ Bilingual skills (Spanish/English) preferred.

GENERAL INFORMATION

SELECTION / SKILLS TESTS REQUIRED: No

Department may administer skills assessment test.

SAFETY IMPACT POSITION: YES

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

F actors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

PAY GRADE: 21

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-1472.

If you need special services or accommodations, 832-395-8357 (TTY 7-1-1).

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE - Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

+ Medical

+ Dental

+ Vision

+ Wellness

+ Supplemental Insurance

+ Life insurance

+ Long-term disability

+ Retirement pension

+ 457 deferred compensation plan

+ Employee Assistance Program

+ 10 days of vacation each year

+ 11 city holidays, plus one floating holiday

+ Compensable Sick Leave

+ Personal Leave

+ Flexible schedules

+ Hybrid-Telework for eligible positions

+ Professional development opportunities

+ Transportation/parking plan

+ Section 125 pretax deductions

+ Dependent Care Reimbursement Plan

+ Paid Prenatal, Parental and Infant Wellness Leaves

+ Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions

+ Yes

+ No

02

Are you a current Houston Public Library employee?

+ Yes

+ No

03

Please indicate if you have one of the following requirements:

+ Master of Library Science degree from a school accredited by American Library Association (ALA) and one (1) year of library experience

+ Bachelor's degree plus 18 hours toward a Master's of Library Science degree from a school accredited by ALA and two years of professional library experience.

+ None of the above applies to me

04

Please indicate the number of years you have supervised staff and/or volunteers in a Library setting.

+ Less than 1 year

+ 1 to less than 3 years of experience

+ 3 to less than 5 years of experience

+ 5 years or more of experience

05

Briefly describe your experience in libraries including any supervisory experience. (If you have none, please put N/A)

06

Are you willing to work a rotating shift, which will consist of varied hours Monday - Sunday, 8:00am - 8:15pm?

+ Yes

+ No

07

Please describe your experience working with community partners. Please include any experience coordinating outreach activities. (If you indicated that you do not have experience, please put N/A).

08

Customer service jobs such as this one can often involve stressful interactions with customers on a daily basis and require dealing with people who may become upset with you or be disruptive and confrontational. How comfortable are you with diffusing these types of interactions?

+ Very Comfortable (I remain calm and enforce rules consistently without needing the manager, and feel empowered to call police when necessary)

+ Comfortable (I get the person in charge to assist with more difficult situations)

+ Very Uncomfortable (I don’t feel comfortable in high-stress situations and need supervisory backup often)

09

Please indicate your proficiency level in Microsoft Word & Excel, and Internet Research:

+ Beginner (ex: create basic documents and/or spreadsheets with limited experience with other functionalities)

+ Intermediate (ex: insert page breaks, header/footer, and/or generate auto-calculating and basic cell formatting)

+ Advanced (ex: insert table of contents, generate tables, create mail merge and/or conditional formatting, table formatting, sort/filter cells, cell data validation/consolidation)

+ No Experience

10

If necessary, are you willing and able to do the following while at work (check all that apply)

+ Inform customers of the library’s rules and policy.

+ Address a customer who has violated a library rule or policy.

+ Remain calm during an interaction with a difficult/irate customer

+ Issue a customer a suspension for violations of library rules or policy.

+ Call police to report a criminal act.

+ Provide a written, factual statement describing witnessed violations of library rules or policies.

+ None of the above

11

Please indicate the languages, which you are fluent (reading, writing, and/or speaking). Check all that apply:

+ English

+ Spanish

+ Chinese

+ Vietnamese

+ Arabic

+ French

+ Other languages

+ I am not bilingual

12

Do you have a valid/current driver license?

+ Yes

+ No

Required Question