• Operations Planning & Innovation Specialist

    The Honey Baked Ham Company, LLC (Alpharetta, GA)


    If you're passionate about creating new processes and supporting innovative projects across a system of 400+ stores, then we have the role just for you! The **Operations Planning & Innovation Specialist** will be responsible for overseeing operational process improvements and system innovations across all franchise and company-owned stores. This role will support store processes and systems associated with seasonal stores, labor management, innovation, strategic operational improvement testing, and will be instrumental with the final deployment and implementation to stores. The Operations Planning & Innovation Specialist will assist the Senior Operations Planning & Innovation Manager with synchronizing activities across brand functions to ensure efficiency, effective implementation, and integration standards are met that are tied to labor, COGS, food safety, quality, and guest experience.

    Some essential functions for this role include:

    + Ideates and collaborates on potential new process solutions

    + Supports innovation projects and works with Operations Project Manager as needed to bring projects to deployment

    + Supports current & future labor management systems

    + Responsible for labor efficiency improvements for the franchise & company stores

    + Supports efforts on identifying & implementing a new labor management system

    + Supports operational strategy & planning for Seasonal Stores

    + Responsible for measured & consistent revenue growth & operational efficiency of seasonal stores

    + Supports scorecard development and deployment for both franchise & company stores

    + Provides day-to-day analysis & insights on store execution

    + Member of Product Development Leadership Team on all new product development, product testing, and Operations procedures

    You will be successful in this role if you have:

    + Previous experience with systems implementation, integration and optimization as well as knowledge of restaurants, hospitality or retail industry store operations.

    + Preferred experience with labor management policies and procedures.

    + Preferred experience with offsite or satellite sale site management. HoneyBaked specific Seasonal store experience preferred.

    + Experience with MS office suite is required. Experience with Power BI & MS Access a plus.

    + Proven analytical, creative thinking and proactive problem-solving skills

    + Experience collaborating cross-functionally with both internal and external partners

    + Demonstrated partnership and relationship building skills; build collaborative partnerships cross-functionally and resolve conflict productively.

    + Excellent communication (both written and verbal) and influencing skills.

    + Strong presentation skills including development and delivery of various formats to executive audiences. Able to understand audience and present material accordingly.

    + Strategic thinking: ability to identify outside environmental trends and changing customer needs and use that knowledge to build business strategies and plans.

    + Ability to champion change and new initiatives by challenging the status quo and acting as catalyst of change and provide leadership to drive to results.

    + Keep abreast of new developments in related fields and impart new ideas that have a positive impact on the business.

    + Demonstrated passion for delivering results while maintaining flexibility

    + A Bachelor's degree in business or related field and/or 4+ years of related experience preferred.

    PHYSICAL DEMANDS

    There is some requirement to lift or handle material and/or equipment of moderate weight (up to 30 pounds).

     

    This position is hybrid and will be based out of the Alpharetta Customer Support Center with minimal travel required to our retail stores.

     

    The Honey Baked Ham Company LLC is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.