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Patient Accounts Representative II - Patient Accounting

101 Truman Medical Center

Job Location

Truman Support Center

Kansas City, Missouri

Department

Patient Accounts

Position Type

Full time

Work Schedule

7:00AM - 3:30PM

Hours Per Week

40

Job Description

Bring your skills, make an impact, and help keep the revenue cycle rolling smoothly!

Join our team as a Billing & Collections Specialist, where your attention to detail and insurance know-how will help ensure patients are billed accurately and accounts are closed with care.

What You’ll Be Doing:

+ Taking the reins on **daily billing of insurance claims** and **following up** on outstanding balances (both payor and self-pay)

+ Monitoring, reconciling, and resolving accounts like a pro — because clean books = happy team

+ Navigating complex insurance systems and workflows with ease and accuracy

+ Working with **commercial insurance, Medicare, Medicaid** , and **special programs** like a seasoned pro

+ Acting as our go-to expert on third-party billing processes and regulatory compliance

+ Keeping quality high and errors low — your work directly supports our mission and reputation

Tools of the Trade:

+ A mix of **electronic health systems** , **Excel** , **Outlook** , and your trusty 10-key calculator

+ Familiarity with **837i forms** , **ICD-10/CPT/HCPC codes** , **revenue codes** , and HIPAA transaction sets

+ A good grasp of **medical terminology** — no need to be a doctor, but bonus points if you can decode acronyms in your sleep

You’ll Thrive If You:

+ Have an **Associate’s degree** (or equivalent experience – we value skill!)

+ Bring **2–3 years of experience** in a hospital, physician’s office, or insurance billing role

+ Know your way around **insurance reimbursement** and **government payors**

+ Can balance a spreadsheet and handle billing workflows with confidence

+ Communicate clearly — both in writing and over the phone — with patients, coworkers, and payors

• Bonus Points For:

+ A strong sense of ownership and curiosity

+ The ability to work independently without losing your team-player spirit

+ A sense of humor — because let’s face it, billing can be weird sometimes

Working at University Health is about making a difference. It's providing the best care to every patient every day.

University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.