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Regulation Agent 9-P11

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Regulation Agent 9-P11

Salary

$24.95 - $38.29 Hourly

Location

Lansing, MI

Job Type

Permanent Full Time

Job Number

6501-25-DIFS-105 REG AGENT-E

Department

Department of Insurance and Financial Services

Opening Date

08/25/2025

Closing Date

9/15/2025 5:00 PM Eastern

Bargaining Unit

NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)

+ Description

+ Benefits

+ Questions

Job Description

The Department of Insurance and Financial Services (DIFS) is seeking an individual to work in public service as a Fraud Investigator in the Office of General Counsel. This position is an opportunity to build a lifelong career doing work that truly matters - helping to protect consumers and maintain public confidence in Michigan’s insurance and financial services industries.

As a Fraud Investigator, you will be responsible for taking consumer and industry complaints, analyzing large amounts of documents and data to determine if a criminal or regulatory violation exists, preparing written reports, interviewing victims, witnesses and criminal suspects, coordinating complex investigations, and testifying in hearings.

Fraud Investigators regularly assist investigative teams, industry professionals, criminal justice professionals, and other professionals associated with state regulation. Investigations must be conducted in accordance with rules of evidence and be prepared in a manner that withstands review by local, state, and federal prosecutors.

For more information about this posting, click HERE - Reg Agent 9-P11 (https://MCSC.state.mi.us/AgencyPDFs/regagentE105pd.pdf)

Ideal candidates will have:

• The drive to serve the people of the State of Michigan and make a difference in an important role that supports Michigan individuals and businesses.

• The desire to travel to diverse work locations for examinations, training opportunities, and conferences.

• The ability to thrive in a dynamic, collaborative, and high-tech environment while demonstrating sound professional judgement and decision-making.

• A curious and analytical mind capable of analyzing complex statutes, policy forms, and converting this information into an easy to understand, consumer friendly format.

• The ability to communicate clearly, concisely, and effectively both orally and in writing.

• The desire to work closely with colleagues and management to solve problems.

• The ability to work well both independently and within a team.

• Knowledge of and experience in industry procedures, dealing with complex investigations, preferably in the insurance and financial markets.

Other job features:

• Participation in webinars, conference calls, and employee development training.

• DIFS is looking for a team member who has an interest in helping others, who wants to learn and grow as a professional, and who wants to enjoy all the exciting things life in Michigan has to offer. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

• This position provides competitive pay, retirement, health, vision, and dental benefits.

• In-state (including overnight) travel is periodically required, as well as some out-of-state travel for training.

Work Location:

This is a remote position, with periodic in-person meetings in Lansing, Michigan.To work remotely, you must have a safe and appropriate designated workspace, as well as secure and sufficient internet access through commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Work must be performed in the state of Michigan. Remote Work Agreements are reviewed and approved annually.

Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expenses are not reimbursed.

Attachment Requirements

Please submit a cover letter, resume, copy of official transcripts and a two-page business writing sample. Failure to attach the requested documents may result in your application being screened out.

An "official college transcript" must contain the college/university name and address, the degree conferred, and date granted, coursework completed, and the Registrar's signature and/or seal. A scanned or electronic copy is acceptable, if it contains the elements listed above.The college/university does not have to send the transcripts directly to DIFS.

In a separate document from your cover letter, please answer the following questions:

1. Please describe your relevant professional experience.

2. Have you attached a cover letter, resume, business writing sample, and official transcripts?

Failure to attach the requested documents may result in your application being screened out.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out.

DIFS is a Gold-Level Veteran-Friendly Employer, committed to recruiting, training, and retaining veterans and their spouses.

Required Education and Experience

Education

Possession of a bachelor's degree in any major.

Experience

Regulation Agent 9

No specific type or amount is required.

Regulation Agent 10

One year of professional experience providing regulation and investigative services equivalent to a Regulation Agent 9.

Regulation Agent P11

Two years of professional experience providing regulation and investigative servicesequivalent to a Regulation Agent, including one year equivalent to a Regulation Agent 10.

Alternate Education and Experience

Regulation Agent 9

Two years of experience in a criminal justice agency, corporate security setting, or the United States Armed Services providing investigative services as an investigator or sworn detective may be substituted for the education and experience requirements.

Regulation Agent 10

Three years of experience in a criminal justice agency, corporate security setting, or the United States Armed Services providing investigative services as an investigator or sworn detective may be substituted for the education and experience requirements.

Regulation Agent P11

Four years of experience in a criminal justice agency, corporate security setting, or the United States Armed Services providing investigative services as an investigator or sworn detective may be substituted for the education and experience requirements.

Additional Requirements and Information

View the job specification at:https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/R/RegulationAgent.pdf

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below:

Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.

Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.

Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand 13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave:Eligible employees can take 12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

Updated: 2/28/24

01

REGLAGT - Do you possess a bachelor's degree or higher in any major? If so, please attach a copy of your transcript. OR At least, two years of experience in a criminal justice agency, corporate security setting, or the United States Armed Services providing investigative services as an investigator or sworn detective. OR At least one year of professional level experience in the state classified service. OR The Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement. Please attach a copy of your DD214.

+ Yes

+ No

02

REGLAGTE - Please select your level of experience.

+ None

+ At least one year of post-degree professional experience providing regulation and investigative services equivalent to a Regulation Agent, OR three years of experience in a criminal justice agency, corporate security setting, or the United States Armed Services providing investigative services as an investigator or sworn detective may be substituted for the education and experience requirements

+ At least two years of post-degree professional experience providing regulation and investigative services equivalent to a Regulation Agent, OR four years of experience in a criminal justice agency, corporate security setting, or the United States Armed Services providing investigative services as an investigator or sworn detective may be substituted for the education and experience requirements.

03

Are you or have you been certified by the Michigan Commission on Law Enforcement Standards (MCOLES)?

+ Yes

+ No

04

Have you served as an Investigator in public or private sectors? If yes, please describe.

05

Do you have knowledge/experience with insurance or financial institution fraud investigations? If yes, please describe.

06

Please describe a complex investigation/situation that you have handled and its outcome.

07

Are you willing to undertake a drug test as part of this hiring process?

+ Yes

+ No

08

DIFS requires three professional references, including current and previous supervisors. Other acceptable professional references include college professors, coaches, volunteer organization leaders, clients, and advisors. Have you listed these references in your application? If not, please do so. Coworkers, relatives, and friends will not be contacted as references.

+ Yes

+ No

Required Question

Employer

State of Michigan

Department

Department of Insurance and Financial Services

Address

530 W. Allegan St.

Lansing, Michigan, 48909

Phone

(877) 999-6442

Website

https://www.michigan.gov/DIFS

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