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Details

**Open Date** 09/02/2025

**Requisition Number** PRN43001B

**Job Title** Manager, Administrative

**Working Title** Osher Lifelong Learning Institute Assistant Director

**Job Grade** E

**FLSA Code** Administrative

**Patient Sensitive Job Code?** No

**Standard Hours per Week** 40

**Full Time or Part Time?** Full Time

**Shift** Day

Work Schedule Summary

Classes take place on weekdays and into the evening. Special events can be during the day or evening. Both classes and special events may be held off-site or on Zoom. This position is expected to build relationships with instructors, students, and other members of the community, especially while classes are in session. The anticipated schedule is Monday through Friday, 8:30 am-5:00 pm, and evenings as needed.

**VP Area** Academic Affairs

**Department** 02203 - Youth & Personal Enrichment

**Location** Campus

**City** Salt Lake City, UT

**Type of Recruitment** External Posting

**Pay Rate Range** $58,000 - $62,000

**Close Date** 10/07/2025

**Priority Review Date (Note - Posting may close at any time)** 10/05/2025

Job Summary

Do you want to join a dynamic and fun team that helps change lives every day?

The Assistant Director of the Osher Lifelong Learning Institute ( OLLI ) at the University of Utah helps lead and manage this very special, endowed, peer-led program designed specifically for adult learners ages 50+. This role is ideal for a dynamic, organized, and collaborative professional who is passionate about adult education and community building.

About Osher

The Osher Lifelong Learning Institute is a non-degree-granting program offering non-credit academic courses, lectures, special events, social interest groups, and opportunities for community engagement. The Institute serves a community of over 1,700 members.

As a key member of the five-person Osher team, the Assistant Director:

* Works closely with the Director to oversee daily operations and provide four terms of academic programming (over 400 classes and events annually and more than 1,200 enrollments per term).

* Manages over 200 instructors and collaborates with more than 40 volunteers from the Osher Curriculum and Special Events Committees.

* Understands the unique needs of adult learners.

* Schedules and implements curriculum, recruits and stewards high-quality instructor relationships, works within cyclical deadlines, and provides excellent customer service.

* Creates new opportunities for community outreach, develops marketing initiatives, and sustainably grows the base of members, volunteers, and instructors.

The search committee is led by Jill Meyer, Osher Lifelong Learning Institute Director. All application received by September 26th will be considered.

Responsibilities

Curriculum & Program Management

* Serve as Curriculum Coordinator, overseeing the development, scheduling, and evaluation of all Osher courses and lectures

* Ensure courses and instructors are evaluated, provide identifying success measurements, and integrate feedback and suggestions into future course offerings

* Collaborate with instructors and volunteers serving on the Curriculum Committee to ensure a diverse and engaging course catalog

* Research, develop, and implement potential new program topics for curriculum and special events that align with Osher’s mission, subject areas, and member interests

Volunteer Management

* Provide and host volunteer recognition events and rewards

* Recruit, train, and mentor new volunteers as needed

* Identify volunteer leaders and teach Osher Behind the Scenes Classes

* Steward volunteer relationships

Instructor Management

* Manage all instructor relationships, including recruitment, onboarding, and support

* Cultivate new instructor partnerships

* Respond to daily instructor communications and provide timely support

* Oversee the Letter of Agreement ( LOA ) process for instructors

Publications & Communications

* Lead the creation and management of the publication of the Osher course brochure for four terms each year

* Coordinate with marketing and design teams to ensure timely and accurate publication of materials.

Academic Support

* Manage the collection and review of instructors’ course syllabi

* Ensure all course materials are submitted promptly and accessible to members and staff

Member Engagement & Customer Service

* Provide an excellent, high level of customer service to members, volunteers, and instructors

* Respond to requests, complaints, concerns, feedback, and suggestions

* Support registration processes, course evaluations, and data tracking

* Make recommendations for improvement to processes

* Collaborate with the Director on strategic planning, reporting, and community outreach

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required.

Master’s degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Bachelor’s degree in education, business management or related field, Master’s degree preferred, plus three years of increased responsibility and demonstrated interest in program management and development, curriculum creation, customer relations, and community building.

Experience working with the specific needs of adult learners and sensitivity to the unique qualities of older adults. Familiarity and experience in adult education, including trends and issues that affect the field.

Strong leadership and interpersonal skills with demonstrated ability to build relationships and influence others to effectively execute initiatives with a broad range of individuals.

Proven success in management, motivation, and oversight of volunteers and/or instructors.

Exceptional organization skills to facilitate planning, organization, and scheduling in an efficient, productive manner; ability to anticipate contingencies and pay attention to detail; flexibility with late-breaking changes; and a spirit of collaboration to enable working within a team of five, plus with other Continuing Education departments, staff members, and programs.

Proficiency in a variety of general office software applications and the ability to easily and quickly learn new tools.

**Type** Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.