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Lead Technical Writer (Hybrid)
- Broadridge Financial Solutions (Edgewood, NY)
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At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.
Were looking for a Technical Writer to turn complex technical concepts into clear, engaging content. Youll create advanced documentation, visuals, and diagrams, collaborate through Git-based workflows, and ensure compliance with industry standards. This role offers the opportunity to work independently, solve challenging problems, and even lead projects that shape how knowledge is shared.
Responsibilities:
+ Interprets internal or external business issues and recommends best practices
+ Creates content at an advanced level.
+ Demonstrates proficiency in using technical writing tools (e.g., Markdown or LaTeX).
+ Create and edits graphics or diagrams using software like Adobe Illustrator or Microsoft Visio.
+ Demonstrate knowledge of version control systems like Git, for collaborative writing projects.
+ Understands and explains complex technical concepts within the domain.
+ Researches and synthesizes information from multiple sources to develop in-depth knowledge.
+ Understands relevant regulations, guidelines, and compliance requirements within the domain.
+ Solves complex problems; takes a broad perspective to identify innovative solutions
+ Works independently, with guidance in only the most complex situations
+ May lead functional teams or projects
Qualifications:
+ Minimum 3+ years experience in a similar role
+ Microsoft Office, Visio, GIT, BPMN experience
+ Demonstrated aptitude for computer operations
+ Demonstrated ability to prioritize and handle the cyclical nature of the industry and fast paced work environment.
+ Has the ability to manage multiple projects.
+ Requires depth and/or breadth of expertise in business processes and documentation
+ Uses sophisticated analytical thought to exercise judgement and identify innovative solutions
+ Knowledge about ITSM processes such as change management, incident management, problem management, asset management, release management, etc is a plus
+ Bachelors degree in business, computer science, engineering or related field or equivalent experience
Compensation Range: The salary range for this position is between $135,000 - $155,000. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Bonus Eligibility: Bonus Eligible Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
US applicants: Clickhere (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) to view the EEOC " Know Your Rights " poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected] .
Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference (https://www.broadridge.com/about/sustainability/) . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.
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Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive , and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.
We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.
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