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Manager Compliance & Quality Assurance

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Manager Compliance & Quality Assurance

Salary

$105,497.00 - $123,415.00 Annually

Location

Minneapolis, MN

Job Type

Full-time

Job Number

2025-00437

Department

Civil Rights

Division

Civil Rts Administration

Opening Date

09/02/2025

Closing Date

9/15/2025 11:59 PM Central

FLSA

Exempt

Bargaining Unit

CNR

+ Description

+ Benefits

+ Questions

Position Description

This position will actively monitor the Civil Rights Department’s compliance with settlement agreements, court orders, local, state and federal laws, its own internal operating procedures and best practices. This includes compliance with the City’s settlement agreement with the Minnesota Department of Human Rights and the consent decree.

The City of Minneapolis does not sponsor applicants for work visas.

Job Duties and Responsibilities

+ Oversee Settlement Agreement and Consent Decree Provision compliance.

+ Conduct compliance reviews of divisions within the Civil Rights Department including the Office of Police Conduct Review, Complaint Investigations, Contract Compliance and Labor Standards.

+ Analyze results of compliance reviews, identifying risks and making recommendations for improvement to the Director of Civil Rights.

+ Research, analyze and implement when appropriate best practices for investigative and compliance work as relevant to the Department.

+ Assist in the development, review, and implementation of policies and procedures for work across the Department, ensuring compliance with local, state and federal laws, regulations, and best practices.

+ Prepare frequent status reports and presentations on the Department’s compliance with settlement agreements, court orders, local, state and federal laws, its own internal operating procedures and best practices to elected officials and community stakeholders.

+ Create and provide training and professional development opportunities for staff related to compliance with local, state and federal laws, regulations, and best practices.

+ Represent the Civil Rights Department in communications with various stakeholders.

+ Coordinate with external and internal stakeholders.

+ Provide analysis and advice on strategies and courses of actions to meet the objectives of the Department.

+ Coordinate compliance-based projects and oversee staff working on those projects.

Required Qualifications

Minimum Education:

Master's degree in law, public administration, business administration or related field.

Minimum Experience:

At least six years of experience in compliance, accountability and oversight, performance auditing.

Preferred: Supervisory and public sector experience.

Equivalency:

An equivalent combination of education and highly related experience in a similar environment may be considered.

Licenses/Certificates:

One of the following preferred: Juris Doctorate degree, Certified Professional Compliance Officer, or Certified Internal Auditor.

Required Attachments:

You must attach a resume and cover letter to your application and complete the supplemental questions. Without a resume and cover letter, the application may be deemed as incomplete and will not be considered further.

Selection Process

The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check

The City has determined that a thorough Police Department background check / investigation, criminal background check, and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Note: this process could take up to 3 months to process.

Union Representation

This position is non-represented (CNR) (https://www2.minneapolismn.gov/government/departments/hr/labor-agreements/) .

Eligible List Statement

The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire two (2) months after it has been established.

Interview Selection

The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge, Skills and Abilities

+ Knowledge of the Minnesota Department of Human Rights settlement agreement and relevant ordinances, policies and procedures.

+ Understanding of best practices for police reform

+ Knowledge of labor law.

+ Knowledge of affirmation action, disparity studies, compliance monitoring, good faith efforts evaluation, prevailing wage laws, and targeted business certification requirements.

+ Knowledge of civil rights law, generally, as well as administrative law and procedure.

+ General knowledge of the legal implications of compliance and must be able to understand current and proposed legislation.

+ Successful experience in enforcing regulations; must have explicit knowledge to be able to recommend effective compliance processes.

+ General knowledge of the legal risks of non-compliance.

+ Extensive knowledge of laws, regulations, policies, procedures, and practices of local government administration. This includes adapting prescribed procedures to a new situation.

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.

Benefits Summary

Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page (http://www.minneapolismn.gov/hr/benefits/WCMS1Q-066289) .

Insurance

Health insurance

Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design (http://cityofminneapolis.welcometomedica.com/page/61) with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.

Dental insurance

The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.

Life insurance

The city provides basic life insurance of one times your annual salary up to $50,000. You can elect to purchase optional life insurance.

Paid time off

Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements (http://www.minneapolismn.gov/hr/laboragreements/index.htm) .

Paid parental leave

City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.

Retirement

City employees earn a pension and may choose to participate in additional retirement savings programs.

+ Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.

+ Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).

Transportation

Eligible City employees may choose to participate in the following transportation programs:

+ Metropass: TheMetropass (http://www.minneapolismn.gov/hr/benefits/trans/benefits\_pre-tax-transit) program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.

+ Parking or Van Pool:The City of MinneapolisTransportation Benefits Plan (http://www.minneapolismn.gov/hr/benefits/trans/WCMS1P-113620) gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars.

Learning and development

To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees.

Other perks

Employees can also take advantage of flexible spending accounts, theEmotional Wellbeing Solutions (https://www.minneapolismn.gov/government/departments/hr/benefits-wellness/) , health club discounts and more.

01

How did you find out about this position? (Select all that apply)

+ Recruiter

+ City of Minneapolis website

+ City of Minneapolis employee

+ Friend or family member

+ League of Minnesota Cities website

+ Diversityjobs.com website

+ Governmentjobs.com website

+ Indeed.com website

+ Minnesotajobs.com website

+ Minnesota Council of Nonprofits Website

+ Other website

+ LinkedIn

+ Facebook

+ Other social media site

+ Other media

+ College or University

+ Community organization

+ Job Fair

02

Please specify where you heard about this position (e.g., website name, City of Minneapolis employee name, job fair, professional association).

03

Please indicate below the highest level of education that you have completed.

+ None

+ High School Diploma or GED

+ Associate Degree

+ Bachelor's Degree

+ Master's Degree

+ Doctorate

04

How many years of experience do you have performing the duties similar to those listed in the job description including compliance, performance auditing and accountability & oversight?

+ None

+ Less than 2 years of experience

+ 2-3 years of experience

+ 4-5 years of experience

+ 6-7 years of experience

+ 8-9 years of experience

+ 10-11 years of experience

+ 12 or more years of experience

05

How many years of experience do you have in compliance?

+ None

+ Less than 1 year

+ 1-2 years of experience

+ 3-4 years of experience

+ 5-6 years of experience

+ 7-8 years of experience

+ 9 years or more of experience

06

How many years of full time experience do you have in a supervisory role?

+ None

+ Less than one year

+ 1-3 years

+ 4-6 years

+ More than 7 years

07

How many years of experience do you have working in a public sector environment (federal/state/county/municipal government agency, military, public transit, or public education)?

+ No experience

+ Less than 1 year

+ 1 year of experience but fewer than 3 years

+ 3 years of experience but fewer than 5 years

+ 5 years or experience but fewer than 7 years

+ 7 years or experience but fewer than 9 years

+ 9 or more years

08

Provide an example of your project management experience through a project you have led. Address the following topics in your response: Size and scope of the project; your role and level of responsibility in the project (including spec design, planning, communication & training); describe the coordination needed across departments or agencies; and the resources required for the project.

09

Please describe your experience creating communication materials for different stakeholders, such as policy makers, program developers, or community members. (If you have no experience, write "N/A".)

Required Question

Employer

City of Minneapolis

Address

350 South 5th Street

Room 1

Minneapolis, Minnesota, 55415

Phone

(612) 673-2282

Website

http://www.minneapolismn.gov/jobs

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