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Company Overview:

Req ID: 335217

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Cloud Team lead to join our team in Plano, Texas (US-TX), United States (US).

Job Description:

The Senior Cloud Team Lead will be responsible for leading a team of cloud engineers and architects in providing managed cloud services (monitoring, support, optimization, and administration) across AWS, Azure, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI). The Team Lead will ensure high service quality, client satisfaction, and efficient operations while driving automation and continuous improvement.

Key Responsibilities:

Team Leadership & Management

Lead, mentor, and develop a team of cloud engineers and administrators.

Allocate resources, manage schedules, and ensure adherence to SLAs and KPIs.

Conduct regular team meetings, performance reviews, and training sessions.

Cloud Operations Management

Provide oversight for the daily operations, incident management, change management, and problem resolution across customer cloud environments (AWS, Azure, GCP, OCI).

Supervise deployment, maintenance, and optimization of cloud infrastructure following best practices and security standards.

Ensure monitoring, backup, patching, and disaster recovery configurations are properly implemented.

Conduct root cause analyses for critical incidents and drive corrective/preventive actions.

Customer/Stakeholder Engagement

Act as escalation point for customers during incidents or critical issues.

Participate in client meetings, provide technical guidance, and support cloud solution discussions.

Prepare and present operational reports, incident summaries, and optimization recommendations.

Automation & Continuous Improvement

Oversee the development and implementation of automation tools/scripts for provisioning, configuration management, monitoring, and reporting.

Identify areas for operational improvement and cost optimization.

Advocate and implement DevOps and Infrastructure-as-Code (IaC) philosophies.

Governance, Compliance, Security

Ensure all managed environments are operated according to organizational policies, compliance frameworks, and industry best practices.

Collaborate with security teams for vulnerability management, cloud security compliance, and incident investigation.

Be able to support Microsoft Sentinel integration with each cloud.

Requirements

Education:

Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.

Certifications (Preferred):

At least have AWS and Azure Cloud certifications.

AWS Certified Solutions Architect / SysOps Administrator

Microsoft Certified: Azure Administrator Associate or Solutions Architect Expert

Google Professional Cloud Architect or Associate Cloud Engineer

Oracle Cloud Infrastructure Architect Associate/Professional

ITIL Foundation Certification (a plus)

DevOps certifications (a plus)

Experience:

Primary: AWS Lead

Secondary: Azure (P) + GCP (S) + OCI

12 plus years of experience

12+ years' experience in Cloud operations/administration, with proven experience on AWS, Azure, GCP, and OCI (at least strong in 2, working knowledge in all).

4+ years' experience in a technical team lead, supervisory, or project management role.

Experience with managed services, NOC/SOC operations, or MSPs.

Technical Skills:

Deep hands-on knowledge in architecture, deployment, monitoring, and troubleshooting in major public cloud platforms (AWS, Azure, GCP, OCI).

Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and automation tools (Terraform, CloudFormation, ARM templates, etc.).

Familiarity with cloud-native security best practices (IAM, network security, data encryption, etc.).

Proficiency in scripting languages (Python, Bash, PowerShell, etc.).

Expert in ServiceNow ITSM

Expert in Cloud Cost Optimization. Familiar with Apptio Cloudability.

Familiarity in AppGate SDP, Qualys TotalCloud, Qualys Patch Management, Qualys CSAM, CrowdStrike, Palo Alto NGFW, etc.

Ability to analyze logs and monitor performance using native tools (CloudWatch, Azure Monitor, Stackdriver, OCI Monitoring, etc.)

Strong understanding of backup strategy, disaster recovery, and high-availability architecture.

Be able to support customer remote file service in Azure File Share in Azure Gov Cloud.

Have strong expertise in multi-cloud security compliance, data encryption, network security, user access control, private endpoint setup, etc.

Soft Skills:

Proven leadership and people management skills.

\#LI-NorthAmerica

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.