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HR Coordinator – Employee Relations

POSITION DETAILS

Reporting to the Associate Director of Employee Relations, the HR Coordinator - Employee Relations responsibilities include but are not limited to:

+ Assist with facilitating investigations of employee complaints and suspected violations including but not limited to, harassment, bullying, contractual violations and violations of CUNY and CCNY policies, inclusive of developing investigative plans; executing and documenting work in accordance with CUNY and CCNY policies and procedures and the various collective bargaining agreements; facilitate employees’ submission of documentation and other pertinent information for investigative purposes.

+ Coordinate investigations and/or collaborate with the Employee Relations (ER) Manager, to ensure all parties are made aware of the investigatory process as appropriate and as directed communicate investigation results clearly and timely to all parties involved in the process. Maintain timely communication with personnel involved in investigations and other related projects.

+ Assist ER Manager with disseminating HR guidance based on guidelines within the College’s policies, procedures, and collective bargaining agreements.

+ Work with ER Manager to improve work relationships between management and employees, as well as build morale and increase productivity and retention.

+ Help with evaluating training programs in order to propose appropriate course(s) for employees as part of a complaint or employee relations resolution; Identify training needs for various departments, teams, and individuals.

+ Assist with the development of strategies to reduce future complaints and liability; Assist in process improvements related to complaint investigations.

+ Participate in improving employee relations policies, workflows, and systems.

+ As directed, develop tracking and records management system(s) to maintain employee relations and investigation metrics and provide regular reports identifying but not limited to the following: reasons, types, duration, and outcomes of complaints and investigations.

+ Perform other duties as assigned.

QUALIFICATIONS

Bachelor's Degree required.

Preferred Qualifications

- Excellent critical thinking skills and analytical ability

- Excellent written and verbal communication skills, with a strong focus on clarity, tone, and detail

- Strong interpersonal and customer service skills

- Strong research skills, including the ability to collect, analyze, and interpret data

-Ability to maintain confidentiality and communicate sensitive matters with discretion

-Must demonstrate understanding of federal employment laws and regulations, including but not limited to FMLA, ADA, FLSA, Title VII

CUNY TITLE OVERVIEW

Provides information and services to the College community to support the Human Resources function.

- Prepares and executes various personnel transactions involving employee recordkeeping, processing of new hires, pay administration, and recruiting

- Maintains an understanding of policies, procedures, regulations, and collective bargaining agreements relevant to human resources

- Organizes and processes employee information; develops and maintains reports and queries; assures data accuracy and completeness

- Responds to requests for information; troubleshoots issues, follows up and responds to employee inquiries

- Assists HR managers with employee communications of all kinds; may prepare materials, conduct orientation sessions, or update web pages

- Performs related duties as assigned.

Job Title Name: HR Coordinator

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary Range: $77,269 - $87,330. Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

*Only applications submitted through CUNYFirst will be considered*

If you are viewing this job posting in CUNYFirst, please click on "apply now" on the bottom of this page and follow the instructions.

If you are viewing this job posting externally, please apply as follows:

- Go to https://cuny.jobs/

- Search for job opening id number: **30907**

- Click on the "apply now" button and follow the instructions.

CLOSING DATE

October 2, 2025.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30907

Location

City College of New York