• Coordinator, Patient Access/Pre-Service

    Trinity Health (Waterloo, IA)


    Employment Type:

    Full time

    Shift:

    Description:

    :

     

    Provides oversight & support of the workflow & functions in accordance with level of experience, education &

     

    standards. Assumes an expanded role & increased responsibility including delegating to others. Participates in the

     

    development of & the process improvement of policies & procedures. Works closely with leadership to maintain

     

    efficient & effective operations to ensure quality in daily operations.

     

    May partner with leadership with the selection, orientation & performance feedback of the team. Works

     

    cooperatively to ensure that key customer needs are being met & achievement of operational & performance

     

    goals.

    Minimum Qualifications:

    + High school graduate or equivalent / GED

    + Minimum of three (3) years experience with competency in patient access, pre-service & / or registration

    + experience.

    + Ability to obtain a national certification in HFMA CRCR & / or NAHAM CHAA within one (1) year of hire.

    Additional Qualifications:

    + Previous Leadership Experience

    + Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity

    + Care programs, or patient management & healthcare accounts receivable within the revenue cycle

    **MercyOne Northeast Iowa** provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

    + MercyOne Waterloo Medical Center (https://www.mercyone.org/northeastiowa/location/mercyone-waterloo-medical-center-1) , an Area Level III Trauma Center and an accredited chest pain center

    + MercyOne Cedar Falls Medical Center, (https://www.mercyone.org/northeastiowa/location/mercyone-cedar-falls-medical-center) Community Level IV Trauma Designation

    + MercyOne Oelwein Medical Center (https://www.mercyone.org/northeastiowa/location/mercyone-oelwein-medical-center) , Community Level IV Trauma Designation

     

    With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

     

    MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

     

    Join the MercyOne Family! We are looking to hire a Patient Financial Advocate!

     

    Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

     

    Visit MercyOne Careers (https://www.mercyone.org/careers/) to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

     

    Our Commitment

     

    Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

    Our Commitment to Diversity and Inclusion

    Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

     

    Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

     

    EOE including disability/veteran