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Shop Manager

• Dubuque, IA | 🚛 Hirschbach Motor Lines

For more than 90 years, Hirschbach Motor Lines has built a reputation for excellence in transporting time- and temperature-sensitive freight. Today, we generate over $1 billion in revenue and are proud to be the 2nd largest refrigerated carrier in North America, headquartered in Dubuque, Iowa. We’re a growth-focused company with deep roots, providing industry-leading services backed by strong values of safety, service, and innovation.

In April 2023, Hirschbach was certified as a Veteran’s Business Enterprise (VBE) by the National Veteran-Owned Business Association (NaVOBA), recognizing that we are 51% veteran-owned, operated, and controlled.

About the Role

We are looking for a Shop Manager to lead daily operations in our shop. This role is key to ensuring a safe, efficient, and well-organized environment while providing leadership to a skilled team. The ideal candidate combines technical expertise with strong people management skills, driving performance while upholding Hirschbach’s culture of safety and service.

What You’ll Do

+ Lead and manage all shop operations, ensuring a safe, efficient, and compliant workforce.

+ Oversee personnel functions: hiring, training, scheduling, performance reviews and coaching.

+ Maintain accurate parts and tire inventory to support timely, cost-effective repairs.

+ Review repair orders, vendor invoices, and maintenance reports for accuracy.

+ Ensure daily reporting and communication on out-of-service equipment and operational needs.

+ Perform and certify fleet inspections, ensuring compliance with federal safety regulations.

+ Coordinate in-service of new trucks/trailers and manage dedicated account maintenance activities.

+ Support drivers with service issues and provide clear communication to stakeholders.

+ Uphold OSHA, environmental, and company compliance standards.

+ Manage floor-level shop operations, quality control, and offsite equipment inventory.

+ Leverage diagnostic tools and maintenance management software to identify and resolve technical issues.

+ Foster teamwork, consistency, and problem-solving within shop staff.

+ Other duties as assigned.

What We're Looking For

+ Bachelor's degree in a related field or equivalent professional experience (1 year = 1 year).

+ Minimum 4 years of experience in a truck shop or related field.

+ Valid driver's license required; Class A CDL preferred.

+ FHWA-qualified Equipment Annual Inspector (396.12) and Brake Inspector (396.25).

+ Strong leadership and people management experience.

+ Excellent communication skills, both verbal and written.

+ Knowledge of Federal Motor Carrier Safety Regulations (maintenance sections.)

+ Experience with diagnostic software (Freightliner, International, Paccar, Cummins).

+ Proficiency with Maintenance Management Software; knowledge of P&L is a plus.

+ Strong organizational, problem-solving, and decision-making skills.

+ A hands-on, motivated attitude with the ability to thrive in a demanding, fast-paced environment.

Pay & Benefits

+ $80,000 - $95,000 based on experience

+ Opportunity to earn bonus incentives!

+ 120 hours of PTO upon hire!

+ Full comprehensive benefit plan includes medical, dental, vision, company paid disability and life insurance, and more voluntary electives!

+ 401(k)

Does this role sound like the next step in your career? Apply today and join a team that’s All in to Win!

EOE. Offer of employment in contingent upon successful completion or pre-employment drug screen and background check.

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