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*This is a benefited, full time position generally working Monday-Friday either from 7:30am-4:30pm. Hours will vary as needed. Located at Scripps Coastal Jefferson in Oceanside. This is a dual position working as both a Medical Assistant and Patient Services Representative. *

*Why join Scripps Health?*

At Scripps Health, your ambition is empowered and your abilities are appreciated:

* Nearly a quarter of our employees have been with Scripps Health for over 10 years.

* Scripps is a Great Place to Work Certified company for 2025.

* Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.

* Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.

* We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.

* Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

*Why Scripps Coastal Medical Center Jefferson Family Medicine? *

* Be part of a team with a strong, supportive culture where collaboration ensures the best care for patients.

* Gain unique cross-training in both pediatrics and family medicine, preparing you for success in a dynamic, hands-on environment.

*What you'll do: *

* This a dual role position covering both Medical Assistant duties as well as Patient Service Representative duties

* Greeting and checking out patients at the back office

* Registering patients and verifying insurance/demographic information

* Scheduling appointments

* Answering messages(high volume in electronic medical records as well as faxing)

* Processing referrals and authorizations

* Collecting copays and handling billing questions

* Coordinating communication between patients, providers, and staff

* Responsible for knowing professional scope of practice as defined by the California Business and Professional Code and for successfully completing the Scripps Clinical Core competency program.

* Maintains a clean, organized and safe environment.

* Organizes and performs patient care services that support the physician's practice including but not limited to the following:

o Assisting in preparing patients for examination/procedures

o Assisting physicians with procedures

o Relaying instructions from the physician to the patient or authorized person

o Collecting patient data in person and by phone and documenting patient concerns, messages and care provided in the electronic medical record for the physician's review

o Administering medications specifically directed by the physician and performing vital sign documentation

o Scheduling of appointments and procedures

o Complete and accurate message taking

o Routing messages to the appropriate area for direction

o Order and referral entry

o Acquisition of pre-certifications and setting up of cases in EPIC

o Basic registration and updating of demographics.

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*Required Education/Experience/Specialized Skills:*

* Completion of a formal Medical Assistant Program, or Medical Assistance Certification, or a minimum of two years of experience as a military corpsman

*Required Certification/Registration:*

* BLS required in clinical setting for the Healthcare Provider by the American Heart Association (AHA)

*Preferred Education/Experience/Specialized Skills/Certification:*

* New grads welcome to apply!

* Experience as a Patient Service Representative

**Job:** **Clinical Support*

**Organization:** **Scripps Coastal Medical Center*

**Title:** *Medical Assistant - Family Medicine - Jefferson (Oceanside)*

**Location:** *Northern San Diego County-OCEANSIDE-SCMC 78/Jefferson*

**Requisition ID:** *252004835*