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Hiring Company:

Delicatessen Services Co., LLC

Overview:The Route Driver/Warehouse Specialist plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work.

Job Description:Essential Functions

+ Itemized check-in of delivered goods with a customer representative

+ Complete bi-weekly customer inventory

+ Create bi-weekly orders based on established inventory levels

+ Pull credits, create out-of-date memos, and issue customer credits

+ Complete merchandising resets and recommend opportunities for cross-merchandising

+ Complete 1-on-1 training with customer employees, including exceptional customer service, product knowledge, product pairings, slicing technique, etc.

+ Complete assigned Go-Spot-Check missions

+ Delivery of perishable goods to customers

+ Monitor truck maintenance schedule and coordinate necessary maintenance

+ Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges

+ Complete additional activities or special projects as assigned

Minimum Requirements

Job Requirements

+ High school diploma or equivalent, including basic math and reasoning

+ Ability to speak and read English

+ 1+ years of experience as a Brand Associate or three years of experience in customer service, sales, warehouse, or similar role

+ Successful mastery of Brand Associate essential functions and requirements

+ Valid driver’s license and clean driving record

+ Basic computer skills

Physical Requirements

+ Ability to stand for a minimum of 4 hours

+ Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl

+ Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.

Working Conditions

+ Ability to work in a refrigerated/freezer environment

Training and Certification Requirements (Provided)

+ Product knowledge and customer service

+ Company History

+ ServSafe certification

+ Deli Operations

+ Slicer use, maintenance, and cleaning

+ Deli scale operation and sanitation

+ Proper slicing technique, product wrapping, and handling

+ DOT compliance and Safe Driver training

Time Type:Full time

Department:Triad Deli Provisions