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Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Your main tasks and responsibilities:

+ Responsible for maintaining good customer relations. Generally deals with customers and Accounts Managers concerning matters that require discretion and judgment. This includes reviewing pump applications and selections, reviewing Terms & Conditions and also reviewing customer purchase orders and specifications.

+ Receives and responds to telephone requests from customers and distributors for price quotations, purchase orders, order changes, adjustments, and cancellations.

+ Handles the needs of Accounts Manager and customers by making price quotations using company authorized quotation tools. Works with production units to prepare price quotations on items not in price book.

+ Maintains files of active orders and posts activities, such as change notices, scheduling changes, partial shipments and credit changes

+ Follow procedures according to ISO 9001.

+ Safety obligations:

+ All employees understand and are able to explain the structure and objectives of the SBP.

+ All employees follow the safety rules.

+ All employees have "the right and duty to intervene" in the event a safety concern becomes evident. In addition, acceptance of an intervention should be accepted in a positive manner as it could have prevented an accident.

+ All employees are required to comply with all work instructions, policies, and posted signs or instructions regarding safety, including but not limited to proper use of required PPE at all times

To succeed in this role, you will need:

+ Bachelor of Science degree in Engineering or three (3) plus years related experience in pumps and hydraulics. Process knowledge of chemical and/or related industry is a plus.

+ Good technical skills.

+ Knowledge of products features, benefits and use.

+ Knowledge of Microsoft Office products.

+ Good written and verbal communication skills.

+ Willingness to travel as needed.

+ Positive attitude and team player.

What we offer you:

+ Competitive Paid Time Off (3 weeks to start)

+ 12 Company Paid Holidays per year

+ Annual Bonus Program

+ Full Medical, Dental, and Vision benefits

+ Company Paid Short Term and Long Term Disability, Company Paid Life Insurance

+ 6% 401K or Roth Company Match with Immediate Vesting

+ Company Paid Retirement Security Contributions following 1 year of employment

+ Tuition Reimbursement/Educational Assistance

+ Quarterly Gym Reimbursement

Do you have a question about the role?

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.

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