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Summary This position is located with Bonneville Power Administration (BPA), in the Platform Services (JNP) organization of Enterprise Technology Operations Services (JN), Information Technology (J). A successful candidate in the Supervisory IT Specialist (SYSADMIN) position will serve as the supervisor of the Enterprise Technology Operations Services organization and a member of the Enterprise Technology Operations Services management team. Responsibilities As a Supervisory IT Specialist (SYSADMIN), you will: Exercise delegated supervisory authorities and responsibilities, directing, coordinating, and overseeing the work and providing similar oversight of contractors when appropriate. Plan work to be accomplished by subordinates, set and adjust priorities, and prepare schedules for completion of work. Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Collaborate with IT leadership across various disciplines, provides guidance, direction or recommendations to address a wide range of business and technology needs, with an emphasis on optimized, timely, and successful delivery. Provide expert technical advice and guidance to IT leadership. Review, identify, and implement improvements to the services provided by the department. Requirements Conditions of Employment In accordance with Executive Order 14170, applicants are encouraged to respond to four short, free-response, essay questions in the questionnaire. Answer to these questions is not scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration. When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully. Key Requirements: You must be a United States Citizen. This employer participates in the e-Verify program. Males must abide by Selective Service registration requirements. You will be required to report in person to the official duty location. Conditions of Employment: Selectee will be required to complete the Office of Government Ethics Standard of Confidential Financial Disclosure Report (OFGE450e) within 30 days of employment and annually. First time supervisors will be required to serve a 1-year probationary period. This position has been designated as requiring a PUBLIC TRUST background. A preliminary background check must be completed before a new employee can begin work. Current Federal employees or other individuals with an existing completed background investigation may not be required to undergo another background check. Qualifications BASIC REQUIREMENT: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. To meet this requirement, you must demonstrate proficiency in each of the four competencies listed above as follows: GS-14: Advanced - You can perform the actions associated with each of these competencies without assistance. You are recognized within your immediate organization as "a person to ask" when difficult questions arise regarding each of these competencies. Focus is on broad organizational/professional issues; You have consistently provided practical/relevant ideas and perspectives on process or practice improvements which may easily be implemented; You are capable of coaching others in the application of each of these competencies by translating complex nuances relating to each competency into easy to understand terms; You participate in senior level discussions regarding these competencies; You assist in the development of reference and resource materials in these competencies. SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-13) in the Federal service. Specialized experience for this position is defined as: 1) Experience providing direction and leadership in the planning, development, and administration of a portfolio of information systems and platforms (e.g. Cisco VoIP, Microsoft System Center, Microsoft 365 technologies such as Exchange Online, Teams, OneDrive for Business), including configuration, operations, and maintenance; 2) Experience in leading and supervising technical teams, including overseeing the work of system administrators, analysts, and contractors, and providing guidance on the troubleshooting, support, and optimization of information systems to ensure high performance and reliability; 3) Experience in managing and enforcing system security protocols, such as user access controls, configuration management, and ensuring compliance with relevant standards and organizational cybersecurity policies; and 4) Acting as a liaison between business and IT functions and effectively communicating strategic direction to their team, customers and management. "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration. CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section. You must meet all qualifications and eligibility requirements by the closing date of this announcement. Limit your resume to no more than two (2) pages. If more than two pages are submitted, only the first two pages will be reviewed to determine your eligibility and qualifications. Your full resume will be made available to the hiring manager if you are referred. Education There are no specific education requirements or substitution of education for experience for this position. Additional Information This job opportunity announcement may be used to fill additional similar vacancies across DOE. EEO Policy: USAJOBS Help Center | Equal employment opportunity policy Reasonable Accommodation Policy: Employees or applicants may request Reasonable Accommodation (RA) for assistance, when applying or competing for a job or performing a job due to their medical condition or to exercise their religious beliefs. If you need reasonable accommodation in the application or selection process, please contact the Staffing Specialist listed on this vacancy announcement. USAJOBS Help Center | Reasonable accommodation policy Veterans Information: USAJOBS Help Center - Veterans Veterans and persons with disabilities are encouraged to apply. Telework: https://www.opm.gov/telework/ Selective Service Registration: http://www.sss.gov/ - Who must register: https://www.sss.gov/faq/#who-needs-to-register Hiring incentives may be authorized for a highly qualified candidate based on budget availability and in accordance with federal regulations. BPA strives to ensure a safe and positive work environment. We also understand the importance of work/life balance and offer a variety of programs and policies designed to create more flexible, responsive work environments supportive of commitments to community, home and family members. BPA also supports employees' overall wellness through its Be Well program, which helps employees adopt healthier lifestyles and feel better about their work/life balance. The program supports five key areas of life: career, community, financial, physical and social.