"Alerted.org

Job Description

UW Medical Center-Montlake-Digestive Health** has an outstanding opportunity for a **Patient Services Specialist Supervisor.

WORK SCHEDULE

+ Full-time, 100% FTE (40 hours per week)

+ Day Shift **POSITION HIGHLIGHTS**

+ Conveniently located near public transportation

+ Make a difference for the patients and employees we serve

+ Opportunity to provide career growth **DEPARTMENT DESCRIPTION** The Digestive Health Center at UW Medical Center - Montlake offers a full range of consultations and procedures for the care of digestive disorders and problems of the gastrointestinal system. Conditions treated include abdominal pain, gastroesophageal reflux disease, swallowing disorders, celiac disease, nutrition disorders, inflammatory bowel diseases such as Crohn’s disease and ulcerative colitis, disorders of the pancreas and bile ducts, and functional gastrointestinal and motility disorders such as irritable bowel syndrome.The Digestive Health Center also offers screening services for prevention and early diagnosis of gastrointestinal cancers. This includes colorectal cancer screening procedures such as colonoscopy and surveillance of other precancerous conditions such as Barrett’s esophagus or intestinal metaplasia of the stomach.This center provides a full range of gastrointestinal endoscopy procedures using a flexible, camera-mounted tube to look into the gastrointestinal tract in order to diagnose and treat problems. Most commonly, these include upper endoscopies to examine the esophagus, stomach or upper small intestine and colonoscopies to examine the large intestine. The center also offers advanced procedures such as endoscopic retrograde cholangiopancreatography (ERCP) to diagnose and treat disorders of the pancreas and bile ducts and endoscopic ultrasound (EUS) to image structures deep within the esophagus, stomach and pancreas. **PRIMARY JOB RESPONSIBILITIES**

+ Supervise PSS staff and will perform duties of a PSS

+ Coordinate the day-to-day operations

+ Monitor PSS staff assignments and makes adjustments as needed to ensure critical needs are met

+ Complete new employee competencies, consistently complete annual competencies

+ Conduct the interview process for all new PSS applicants

+ Participate in clinical leadership meetings

+ Advocate for patient/family by locating appropriate staff to address concerns

+ Act promptly and effectively in managing self, patient and other employees during an emergency situation

+ Maintain/improve own clinical professional competence, knowledge and skills to meet identified self-learning needs and annual review requirements **REQUIREMENTS**

+ A Bachelor’s Degree in a medically related or public relations field **AND**

+ One year experience in a healthcare setting which includes lead responsibility **OR**

+ An equivalent combination of education/experience **ABOUT UW MEDICAL CENTER-MONTLAKE** UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street. **Excellence. Exploration. Education. (https://www.uwmedicine.org/about/career-opportunities/uw-medical-center-montlake)** Become part of our team. Join our mission to make life healthier for everyone in our community. **ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Compensation, Benefits and Position Details

Pay Range Minimum:

$56,508.00 annual

Pay Range Maximum:

$80,820.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is proud to be an affirmative action and equal opportunity employer (https://hr.uw.edu/eoaa/) . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080) .

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.