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HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Job Title: Data Operations Consultant (Contract)

Job Summary

Seeking an experienced Data Operations Consultant to join our team on a 6- month contract basis, with the possibility for extension based on performance. This role requires in-person collaboration with our DataOps team.

Key Responsibilities

+ Automation & Monitoring o Design and implement automated, 24/7 data monitoring systems to reduce manual operational tasks.

+ Train and cross-train IT Service Management (ITSM) team members on use and maintenance of monitoring tools and procedures.

+ Initiatives & Projects o Assist with requirements development, design reviews, test planning and execution of upcoming projects related to data quality, integrity, and platform reliability.

+ Act as a technical resource and process advisor across initiatives tied to data platform operations and improvements.

Data Governance

+ Assist with planning and implementation for enterprise data governance tools. No tool set has been selected; Consultant shall designate data governance tools experience in resumes. If approved, lead or support the implementation of a data governance tool, collaborating with business and technical stakeholders.

AI Capabilities (Desired)

+ If applicable, support exploratory efforts around integrating AI-driven monitoring, anomaly detection, or operational insights into data workflows.

Qualifications

+ Proven experience in data operations, systems monitoring, and automation

+ Experience with DevOps tools such as Azure DevOps (or equivalent)

+ Strong understanding of enterprise data management principles and modern data architecture

+ Familiarity with business intelligence tools and practices (Preferred tool: Power BI)

+ Hands-on experience with data governance tools

+ Experience supporting or implementing data governance initiatives

+ Excellent documentation, communication, and cross-functional collaboration skills

+ Ability to train and cross-train colleagues on tools and procedures

+ Demonstrated success working collaboratively in team settings

+ Willingness and ability to be on-site with the team five days a week but required to be on site three days per week (Tues–Thurs)

+ Desired experience in AI/ML in data operations or monitoring.

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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