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Job Description

The Chief Growth Officer (CGO) is a dynamic, enterprise-wide growth leader responsible for shaping Aramark?s most strategic client relationships and driving transformative financial outcomes. Reporting directly to the SVP, Chief Development Officer, the CGO will serve as the architect of Aramark?s client engagement strategy?leading a high-performing team, championing innovation, and unlocking new levels of value across all lines of business.

This highly visible role is focused on deepening client partnerships, maximizing strategic impact, and delivering measurable business results. The CGO will focus on executing and scaling a go-to-market strategy targeting high-value client segments across diverse industries, with a relentless focus on net new business and long-term retention.

Success in this role means building bridges across the enterprise, cultivating a culture of cross-functional collaboration, and elevating client connectivity to new heights. The ideal candidate will be a visionary dealmaker, a trusted advisor to the C-suite, and a catalyst for growth?positioning Aramark as an indispensable partner in every client engagement.

Job Responsibilities

• Collaboration: Champion the voice of the customer throughout Aramark, translating client feedback into actionable strategies and organization-wide improvements.

• People Development & Leadership: Build, mentor, and inspire a high-caliber team of strategic client leaders, fostering a culture of creativity, accountability, and results-driven entrepreneurship. Set clear expectations, invest in talent development, and champion diversity and inclusion.

• Relationship Development & Expansion: Personally cultivate and expand senior-level relationships with key client executives, establishing Aramark as an indispensable strategic partner and trusted advisor at the highest levels. Drive ?senior wiring? to ensure direct access, insight, and influence within client organizations.

• Client Experience & Retention: Champion programs that elevate satisfaction, strengthen loyalty, and differentiate Aramark through innovation and operational excellence.

• Client-Centric Insights: Drive the collection and synthesis of actionable market and client insights to inform strategic decision-making, solution design, and executive engagement.

• Client Strategy Leadership: Define and execute enterprise-wide client strategies that drive measurable business value, deepen partnerships, and expand market leadership across Aramark?s lines of business.

• Account Planning & Expansion: Lead rigorous account planning and identify vertical growth opportunities, orchestrating cross-functional teams to drive retention and conversion.

• Commercial Leadership: Develop market-aligned commercial strategies and serve as executive sponsor for top-tier accounts, ensuring advocacy at the SVP, C-suite, and Board levels.

• Financial Stewardship: Align client strategies with revenue goals, optimize profitability, and contribute to long-term financial planning and forecasting.

• Business Plan: Responsible for business planning team to support growth, financial planning, forecasting and service excellence.

• Market Intelligence & Innovation: Monitor trends and competitive shifts to guide go-to-market strategy, product innovation, and proactive risk mitigation.

Aramark Leadership Characteristics

Personal Leadership: We engage our growth and learn from each other.

• Agility & Adaptability: Respond swiftly to market shifts and evolving client expectations.

• Servant Leadership: Lead by enabling others? success, fostering a high-performance, client-focused culture.

People Leadership: We enable the growth of our team, peers, clients, & business partners.

• Stakeholder Engagement: Build trust-based relationships with C-level clients and internal leaders.

• Team Building: Recruit, develop, and retain top talent in client-facing roles.

Customer Leadership: We empower our people to create experiences that matter.

• Client-Centric Culture: Champion a culture that prioritizes client success across all functional areas and line of business.

• Service Orientation: Ensure delivery of exceptional client service through scalable systems and empowered teams.

• Deal-Making Expertise: Negotiate and close complex, high-value deals that drive long-term partnerships.

Business Leadership: We elevate the Aramark experience globally, through insight & innovation.

• Visionary Thinking: Ability to craft and articulate a long-term client engagement strategy aligned with Aramark organization goals.

• C-Suite Integration: Collaborate with other executives to ensure client strategies are embedded in overall business planning.

• Revenue Strategy: Drive top-line growth through strategic client acquisition, retention, and expansion.

• Navigation: Understand and manage complex buying processes across multiple lines of business.

• Data-Driven Decisions: Use market intelligence and client feedback to anticipate needs and shape offerings.

• Operational Leadership: Translate strategy into action through disciplined execution and process optimization.

Qualifications

Bachelor?s degree in Business, Marketing, Finance, or related field; MBA or advanced degree preferred.

Minimum 10 years of executive experience in strategic client management or business development within large, matrixed organizations.

Proven ability to lead and grow multi-million-dollar, multi-site, multi-line-of-business client portfolios.

Expertise in strategic sales, account management, marketing, and financial oversight for complex client relationships.

Demonstrated success in building high-performing teams and developing senior leaders.

Strong executive presence with effective negotiation, communication, and relationship-building skills.

Deep understanding of market dynamics and innovation in service-based industries (e.g., B2B services, technology, healthcare, industrial).

Proficient in data-driven decision-making, financial analysis, and strategic planning.

Experience leading cross-functional teams and influencing outcomes in decentralized environments.

Excellent interpersonal and written communication skills; ability to align senior stakeholders.

Education

Bachelors preferred

Masters preferred

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .