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DESCRIPTION

Why Choose Us?** **\#OTX

+ **Collaborative Environment** : Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.

+ **Work-Life Balance** : We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.

+ **Competitive Compensation** : Enjoy a competitive salary and benefits package that reflects your skills and dedication.

+ **Incredible Culture** : Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients.

Benefits:

+ **Healthcare Options** : PPO, HDHP, and Surest plans with a $100/month tobacco-free discount

+ **Dental & Vision Insurance**

+ **401(k) with Annual Employer Contributions**

+ **Additional Coverage** : HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more

+ **Employee Assistance Program (EAP)** : Employer-paid support for life’s challenges

+ **Generous Paid Time Off** :

+ Up to 2 weeks of PTO starting out. (Increases with tenure)

+ 7 paid holidays + 2 floating holidays

**Essential Duties and Responsibilities:** The essential duties of the position include the following. Other duties may be assigned.

+ Patient Care and Counseling: Provide education to patients on the application, use, care and expected outcome for products as indicated by the physician instructions and manufacturer recommendations.

+ Perform patient scheduling for custom products, education, order processing, delivery and call backs.

+ Ensure that all necessary documentation is obtained as it relates to payer requirements, standard operating procedures and compliance guidelines. Follow procedures to minimize insurance denials and maximize revenues (pre-authorization for designated items and all Work Comp, PRP for patient’s responsibility).

+ Printing Centricity Reports and comparing to OrthoTexas Reports/inventory

+ Provides excellent customer service to patients by listening and appropriately serving patients.

+ Contributes to an overall positive work atmosphere through actions and attitude.

+ Relays relevant information to the appropriate internal staff.

+ Assists physician/physician assistant with documenting and insuring that all services ordered are coded in the E.H.R. and/or on patient superbill.

+ Participates in office meetings and educational activities.

+ Maintains work area in neat and orderly manner.

+ Complies with HIPAA procedures.

+ Other duties as assigned.

REQUIREMENTS

Education/Experience:** High School Diploma, general education degree (GED), or certification from college or technical school or three to six months related experience and/or training or equivalent combination of education and experience. **DME experience is required.

**Company:** OrthoTexas Physicians & Surgeons

**Job Type:** Full-time

**Address:** 5757 Warren Parkway, Frisco, TX, 75034