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Job TitleRetail Outlet Experience Specialist

Job Overview

Join a team where your talents are valued, your contributions matter, and your growth is a priority! As a Retail Outlet Experience Specialist at Bob’s Discount Furniture, you’ll create memorable customer experiences by guiding guests through their buying journey with honesty, integrity, and product expertise. In this fast-paced, team-oriented retail environment, every day offers something new—whether you're staging merchandise, achieving sales goals, or helping a customer find the perfect piece.

Work Environment:Retail showroom and outlet store. Requires frequent standing, walking, and lifting up to 50 lbs. Regular customer interaction in a fun, collaborative setting.

What You’ll Bring to Bob’s

At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of customer focus, teamwork, communication, and an enthusiasm for retail. If you thrive in a dynamic environment and enjoy helping others, this is the perfect opportunity for you!

Key Skills for Success

Core Competencies & Expertise

+ Customer relationship building

+ Sales performance and goal attainment

+ Product knowledge and presentation

+ Active listening and communication

+ Basic retail operations (tagging, pricing, merchandising)

+ Conflict resolution and objection handling

+ Time management and punctuality

Preferred Competencies & Skills

+ Prior retail or customer service experience

+ Comfort with basic technology and POS systems

+ Adaptability and willingness to learn

+ Team-oriented mindset

+ Career-minded with a growth mindset

Who We Are

At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country—with over 200 stores—we’re committed to skills-based hiring, diversity, and creating an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.

Benefits & Perks

+ Competitive Medical, Dental, and Vision Insurance

+ Generous paid time off: vacation, personal days, holidays, and even your birthday

+ 401(k) Profit Sharing Plan with a generous company match

+ Pet Insurance and employer-paid Life Insurance

+ Tuition reimbursement and learning & development resources

+ Day 1 Employee Discount plus exclusive partner perks

+ Financial wellness and legal assistance programs

Our Culture & Core Values

At Bob’s, we believe in fostering a positive, inclusive, and skill-driven workplace. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just coworkers, we’re teammates who support and celebrate each other!

Minimum Qualifications

+ Must be at least 18 years old

+ Strong communication and interpersonal skills

+ Comfortable in a goal-driven, team-oriented retail setting

+ Willingness to work a flexible schedule including weekends and holidays

Physical Demands

+ Ability to sit, stand, walk, bend, reach, twist, lift and move items up to 50 lbs.

+ Must be able to move throughout all areas of the store and remain on your feet for extended periods

+ Able to safely maneuver furniture and assist with assembly as needed

Diversity is a Core Value at Bob’s

At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, you are valued, appreciated, and encouraged to be your authentic self. We’re proud to reflect the diverse communities we serve.

Ready to start your journey the Bob’s Way? Apply today and bring your skills to a place where they’ll be celebrated and rewarded!

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

Pay:$20 - per hour

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected] ([email protected]) . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.