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Overview

To assist in planning, directing and managing Navy Federal’s financial and leave benefit programs. Develop and manage operational processes that support the delivery of designated benefit programs to the enterprise. Leverage knowledge of benefits administration, program management and regulatory compliance to support the delivery of robust and sustainable financial and leave benefit solutions that meet the needs of a diverse workforce.

Responsibilities

+ Implement and manage operations supporting Navy Federal’s financial and leave benefit programs, including the 401(k) Savings Plan, Pension Plans, and Executive Benefits

+ Guide the day-to-day execution of financial and leave benefit policies, procedures, and practices which optimize costs, maintain external competitiveness, and meet organizational goals

+ Ensure compliance with all federal, state, and local regulations affecting employee benefits, staying current with changes in the law

+ Manage relationships with benefits vendors, brokers, and consultants to secure competitive rates and services; monitor SLAs and vendor performance

+ Partner with manager and departmental leadership to forecast benefits costs and analyze the financial impact of current and proposed benefits programs

+ Partner with the HR Shared Services Center (HR SSC) on the administration of financial and leave benefit programs; ensure tactical SSC operations align with Benefits Center of Excellence (COE) requirements

+ Facilitate employee education and communication plans to help employees understand and maximize their financial and leave benefits

+ Develop and manage financial wellness initiatives, including educational programs, tools, and resources that improve employees’ financial literacy and overall financial health

+ Evaluate data and report on the effectiveness of designated financial and leave benefit programs; partner with manager to recommend changes and/or enhancements

+ Perform supervisory/managerial responsibilities

o Ensure adequate/skilled staffing; select employees

o Establish performance goals and priorities

o Prepare, conduct, and review performance appraisals

o Develop, mentor and counsel staff

o Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)

o Ensure section/branch goals and objectives align with division/department strategy

o Ensure efficiency of operations

+ Perform other duties as assigned

Qualifications

+ Experience leading a benefits team or as a subject matter lead/expert, preferably for a large organization

+ Advanced knowledge of financial and leave benefit plans (e.g. 401(k) Savings Plan, Pension Plans, Executive Benefits, etc.) and regulatory compliance

+ Advanced financial acumen and analytical skills

+ Strong understanding of financial literacy & wellness concepts

+ Advanced knowledge of, and ability to interpret/apply, benefits related laws and regulations

+ Experience in budget forecasting and cost benefit analysis

+ Significant experience in leading large projects/initiatives which have business risk and impact

+ Ability to deal tactfully with all levels of the work force and management

+ Advanced skill managing multiple priorities in a team environment to achieve goals

+ Advanced skill working with diverse internal and external contacts

+ Advanced skill building effective relationships through rapport, trust, diplomacy, and tact

+ Advanced skill to influence, negotiate and persuade others to reach agreeable exchange and positive outcomes

+ Expert research, analytical, and problem-solving skills

+ Expert ability to compile, organize and present information clearly and concisely

+ Advanced verbal and written communication skills

+ Bachelor’s degree in Human Resources, Finance, Economics, Actuarial Science, or related field, or the equivalent combination of experience, education, and training

Desired Qualifications

+ Advanced knowledge of Navy Federal’s functions, philosophy, operations and organizational objectives

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Best Companies for Latinos to Work for 2024

• Computerworld® Best Places to Work in IT

• Forbes® 2025 America's Best Large Employers

• Forbes® 2024 America's Best Employers for New Grads

• Forbes® 2024 America's Best Employers for Tech Workers

• Fortune Best Workplaces for Millennials™ 2024

• Fortune Best Workplaces for Women ™ 2024

• Fortune 100 Best Companies to Work For® 2025

• Military Times 2024 Best for Vets Employers

• Newsweek Most Loved Workplaces

• 2024 PEOPLE® Companies That Care

• Ripplematch Recruiting Choice Award

• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 26720