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Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Be a part of operating the world’s largest cloud computing infrastructure. Amazon Web Services is seeking bright, motivated, hardworking individuals to fill Data center Logistics Specialist positions. The ideal candidate possesses a strong work ethic, attention to detail, the ability to meet deadlines, and a commitment to Safety & Operational Excellence.

Logistics Specialists monitor inventory levels to ensure that proper stock levels are maintained to support build and repair activities. They receive parts, maintain inventory, and check-out parts as needed to Data center Technicians and Engineers. They will also be responsible for loading and unloading shipments and transporting parts between different locations.

This position involves frequent lifting of materials and products. Logistics Specialists will be required to keep precise records of all commodities going in and out of company. They must also maintain the cleanliness, organization, and safety of all work spaces. They must be available to work weekend shift work.

The ideal candidate will have experience working in a warehouse or distribution environment, as well as experience and knowledge of reverse logistics processes. Experience handling vendor relationships is helpful.

NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.

NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).

Physical and Environmental Demands

All physical requirements are expected with reasonable accommodation

• Requires standing, sitting, and walking for prolonged periods of time.

• Typically work is in a warehouse or data center environment where the noise level is moderate to loud.

• Occasionally assist in loading and unloading shipments.

• Occasionally exposed to cold or hot weather

Work Environment

• You are a role model for safety behavior and culture

• Thrive and contribute to a work culture that celebrates diversity and inclusion

• Work with and/or around moving mechanical parts

• Noise level varies and can be loud

• Temperature between 60 and 90 degrees, and will occasionally exceed 90 degrees

Key job responsibilities

• Ensure that all billing associated with the Inventory supply chain is accurate, validated and ready for processing

• Assembling, addressing, stamping and arranging for the shipment of merchandise and materials

• Assist in daily scheduling of deliveries and pick-ups to and from production locations

• Keep precise records of all commodities going in and out of company

• Understand all aspects of production, adhere to strict safety standards, maintain very high quality, and be willing and able to work on powered equipment (i.e forklift or cherry picker).

A day in the life

The Logistics Specialist reviews Data Center inventory, in-bound shipments, and ongoing demand to ensure that proper stock levels are maintained in the all locations to support build and repair activities. Working with the Logistics Manager, you will create plans to optimize the flow of parts through their lifecycle; tracking inventory location, movement, age, and turns. You will work closely with Data Center Operations Technicians and Data Center Engineers to fulfill parts quickly and accurately. You will also work with Procurement and Hardware Engineering to purchase new parts and interface directly with vendors to process RMAs and receive replacements. Regular and ongoing communications with vendors to resolve issues and help them understand our business requirements necessitates a high-level communicator.

About the team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

|Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Key job responsibilities

Standard Responsibilities

A Logistics Warehouse Builder is expected to learn and become proficient in the four below core Warehouse Operation Workflows (WOW). A Builder is expected to use their knowledge of these workflows, along with provided tools and systems, to meet Service Level Agreements (SLAs) and Performance Metrics as communicated by leadership. These workflows form the foundation of warehouse operations and will be expanded on as a builder becomes more tenured.

Inbound

Unloading Deliveries

Receiving Materials

Stowing Materials

PIT Maintenance

Customer Support

Triaging Customer Requests

Ticket Support

On-Call

Customer Consumables Management

Outbound

Mobility Requests

Non-Mobility Requests

Warehouse Consumables Management

Inventory Audits

Reverse Logistics

Disposition Path Sorting

Disposition Path Preparing

Vendor Relations

Inventory Removal

Builder Expectations

Logistics Warehouse Builders are expected to follow the below expectations, regardless of level or specialization. Builders are responsible for adhering to these expectations in addition to any workflow-specific requirements detailed in individual Standard Operating Procedures (SOPs). If at any time a Builder is unsure about how to meet these expectations or encounters conflicting priorities, they should promptly escalate their concerns to leadership for clarification and guidance.

Operational Expectations

A Builder is responsible for accurately reflecting all physical movements of parts in the corresponding virtual systems, regardless of the specific workflow being executed. It is imperative that all assigned tasks are completed within the Builder's shift, ensuring no incomplete work is carried over to the next shift unless explicitly approved by leadership. If all assigned tasks are unable to be completed by that Builder, they should notify leadership promptly so work can be shifted to maintain operational excellence.

Equipment & Safety Expectations

A Builder must maintain all required certifications, complete all required training before it is due, and operate all equipment according to safety guidelines. Only certified personnel are permitted to use specialized equipment. Required Personal Protective Equipment (PPE) must be worn at all times as specified by location requirements. All safety protocols must be followed without exception. If a Builder ever feel unsafe they should halt that work and any safety concerns should be immediately reported to leadership.

Communication Expectations

A Builder is expected to maintain professional communication across all channels and interactions. They must actively monitor team communication channels during their shift and respond promptly to operational needs. All written and verbal communication must adhere to professional business standards, ensuring clarity, respect, and effectiveness in all interactions with peers, leaders, managers, and customers. A Builder must strictly adhere to the company’s harassment policy, and ensure a respectful and inclusive work environment is maintained for all team members. If a Builder ever feels like communications between peers has been unprofessional they should immediately report to leadership.

Time & Attendance Expectations

A Builder is expected to adhere to all time and attendance policies. They are expected to work their assigned 40-hour schedule unless an alternative arrangement has been approved by management. If running late, attendance notifications must be provided at least 15 minutes before the shift start time. Time off requests must follow established procedures and receive prior approval. Any need for early departure must be communicated to leadership in advance.

Workspace Management Expectations

A Builder is expected to uphold 7S standards in their work areas throughout their shifts. All materials must be properly stored in their designated locations by the end of each shift, with no items left in temporary locations such as carts, desks, or workstations. Work areas must be cleaned and organized daily, and all shared equipment should be properly stored and set to charge at the end of each shift. If a Builder ever observes these standards not being upheld, they should immediately report to leadership.

A day in the life

The Logistics Specialist reviews Data Center inventory, in-bound shipments, and ongoing demand to ensure that proper stock levels are maintained in the all locations to support build and repair activities. Working with the Logistics Manager, you will create plans to optimize the flow of parts through their lifecycle; tracking inventory location, movement, age, and turns. You will work closely with Data Center Operations Technicians and Data Center Engineers to fulfill parts quickly and accurately. You will also work with Procurement and Hardware Engineering to purchase new parts and interface directly with vendors to process RMAs and receive replacements. Regular and ongoing communications with vendors to resolve issues and help them understand our business requirements necessitates a high-level communicator.

About the team

About the team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

|Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

High school or equivalent diploma

Knowledge of computer hardware components and operating systems

Experience with Microsoft Office products and applications

Work 40 hours/week, and overtime as required

Work 10 hour shifts as needed

Are 18 years of age or older

Preferred Qualifications

Experience managing work and priorities through a ticketing system and coordination with Manager

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $43,900/year in our lowest geographic market up to $94,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.