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_Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977._

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility, and the privilege of doing meaningful, rewarding work.

Benefits:

+ Supportive work environment with a culture of caring for patients and one another.

+ Competitive wages and excellent benefit program.

+ Generous Paid Time Off.

+ Flexible schedules for work/life balance.

Position Profile

This role performs various administrative duties to support HOV’s clinical operations, including, but not limited to, the processing of pharmaceutical override approvals, Part D claims, requests for new/updated facility contracts, respite requests, acquiring credentialing for insurance plans, processing requests for donated funds and other patient-focused donations. This position also provides general administrative support, including scheduling meetings, taking meeting minutes, compiling information, and providing general clerical support.

Responsibilities

+ Processes pharmaceutical override approvals by clinical pharmacists and/or members of the Prior Auth group.

+ Processes requests for new and updated contracts with facilities.

+ Coordinates with Senior Vice President of Clinical Operations to process Part D claims.

+ Processes requests for donated funds/requests and processes requests for donated cemetery plots.

+ Provides general administrative support.

+ Serve as backup to Physician Administrative Coordinator with the electronic death certificate system.

+ Processes Annual Insurance Renewal.

+ Maintains and enhances professional skills.

+ Adheres to high standards of personal and professional conduct.

Minimum Qualifications

+ Minimum 3 -5 years of increasingly responsible administrative support experience.

+ Working knowledge of multi-line phone systems.

+ Excellent verbal and written communication skills. Ability to communicate with tact and diplomacy. Strong human relations skills to interact with others in a pleasant, cooperative, and effective manner.

+ Ability to use initiative and independent judgment.

+ Excellent organizational, analytical and critical thinking/problem-solving skills.

+ Skilled in organizing and prioritizing work and manage multiple tasks and assignments.

+ Ability to manage time well, meet deadlines and perform with attention to detail, speed, accuracy and follow-through with minimal supervision.

+ Ability to deal with confidential information in a professional manner.

+ Proficient computer skills.

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V