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The Arc Erie County New York has been supporting children and adults with disabilities, and their families in achieving their desired quality of life by creating opportunities through comprehensive services for over 65 years.

NOW HIRING RESIDENTIAL SUPPORT MANAGER!

Responsibilities:

+ Provides assistance and support to the Arc Erie County NY’s Residential program.

+ Monitors and maintains scheduling and oversight of new hires within the residential program

+ Oversee floater staff to ensure staff are in compliance with floater guidelines and mandatory trainings.

+ Assists in administrative tasks related to residential staff movement and ensures residential program management is updated on any schedule/staffing changes.

+ Participates in administrative tasks to assist in the maintenance of budgetary expectations for the staffing, minimizing the use of overtime

Qualifications:

+ Bachelor’s Degree PLUS (1) year full-time paid direct service experience in residential or similar services OR

+ Associate’s degree PLUS (3) years full-time paid direct service experience in residential or similar services OR

+ High School PLUS has (5) years full-time paid direct service experience in residential or similar services.

A valid NYS driver's license and approved driving record is required!

Benefits & Perks:

+ Tremendous work-life balance

+ Automatic Paid Time Off (PTO)

+ 403b w/ employer contribution match

+ Paid new hire orientation

+ 10 paid holidays OFF!

+ On-demand pay

+ Affordable health, dental, vision & life insurance

+ Room for advancement

+ Employee discounts

+ Supportive and collaborative work environment

Additional Information:

+ 40-hour work week (Monday – Friday)

+ $25.00-$26.00 per hour (based on experience)

+ Located in Williamsville, NY

Job Description

Job Title:

Residential Support Manager

Department:

Residential

Job Grade:

4

Position Summary:

Provides assistance and support to the residential program. The Residential Supports Manager supports the IRAs in collaboration with the support departments to increase compliance, staff retention, and accuracy of internal processes completion

Reporting Relationship:

Receives direct supervision from the Director of Residential Services.

Job Duties and Responsibilities:

+ Monitors and maintains scheduling and oversight of new hires within the residential program

+ Participates in the weekly recruitment meetings with HR and residential program administration

+ Oversees floater staff to ensure they are in compliance with floater guidelines, and mandatory trainings

+ Assists in administrative tasks related to residential staff movement, and ensures residential program management is updated on any schedule/staffing changes.

+ Participates in administrative tasks to assist in the maintenance of budgetary expectations for the staffing, minimizing the use of overtime

+ Assists in the monitoring of residential DSP III trainings through Relias to ensure compliance

+ Participates in administrative tasks to support the residential homes with financial documentation, reporting, and compliance.

+ Collaborate with residential management to streamline financial workflows

+ Assumes additional responsibilities as assigned by the Director of Residential Services

+ Participates in planning groups and committees as assigned, to assure continuity of programs.

+ All other duties as assigned

Qualifications and Education Requirements:

Bachelor’s Degree PLUS one year full-time paid direct service experience in residential or similar services.

OR

Associates Degree PLUS three years full-time paid direct service experience in residential or similar services.

OR

High School PLUS five years full-time paid direct service experience in residential or similar services.

PLUS

A valid NYS driver's license and approved driving record is required.

Essential Job Functions:

+ Physical demands and Exposure Risk outlined on attached form (A)

+ Mental Requirements:

The ability to read, write, analyze, be perceptive/comprehensive, show good judgement, have good math &, decision making skills, independent action, planning & prioritizing and follow directions. Work independently as well as cooperatively with others. Be approachable, enthusiastic, personable, work under pressure and meet job-related deadlines accordingly.

+ Human Relations Skills:

The ability to communicate with individuals in a positive manner, demonstrate the ability to be a leader and serve as an appropriate role model to staff members. Receive supervision instruction in a positive manner. Adhere to and administer Agency’s policies, procedures, rules and regulations. Maintain a professional attitude and appearance at all times.

+ Equipment Operation:

The ability to operate household appliances; washer, dryer, stove, electrical equipment, copier, fax machine, snow blower possibly, agency vehicle/van. Proficient in the operation of the computer’s hardware and software including applications and programming. Occasional snow shoveling, leaf raking, operate wheelchair on van when necessary. Use household cleaners, chemicals, and ability to come in contact with normal household dust/dirt.

Agency Principles:

+ All staff members will assure and demonstrate the promotion of fundamental rights and protections for the people that we support. These include practices that treat people with dignity and respect at all times, ensure safety, best possible health/well-being and provide the person with continuity and personal security through the use of natural supports, positive relationships and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome.

+ Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues and members of our community.

+ Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position.

This position is NON-EXEMPT from the overtime requirements of the Fair Labor Standard Act.

The Arc Erie County New York retains the right to change this job description at any time.

•The Arc Erie County New York is an Equal Opportunity Employer”

The Arc Erie County New York is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job Details

Job Family Arc Erie

Pay Type Hourly

Education Level High School

Travel Required Yes