"Alerted.org

Job Title: Overnight Youth Support Specialist – Full Time & On-Call

Department: Residential Services

Position Summary

The Overnight Youth Support Specialist is responsible for the supervision and oversight of sleeping youth (ages 12–18) and for responding to emergent situations. This position must remain awake and alert at all times. Responsibilities also include supervising the morning routine, including waking residents, assisting with breakfast, and preparing them for school. Team communication is a critical part of the role, ensuring smooth transitions and quality care for youth.

Department

New Directions Youth & Family Services’ Residential Services program provides safe, structured, and therapeutic living environments for youth. Staff work collaboratively as part of a multidisciplinary team to guide youth toward stability, growth, and long-term success.

Agency

New Directions Youth & Family Services is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.

Benefits

New Directions offers a strong benefits package, including:

+ $250 bonus after 6 months of employment

+ 120 hours of paid time off in the first year, plus 13 agency holidays

+ Medical, dental, and life insurance coverage

+ 401k with up to 3% agency match

+ Consistent schedule for full-time employees; flexible schedule for on-call employees

+ Guaranteed raises for full-time positions

+ Opportunities for growth within a supportive organization where over 30% of staff have 10+ years of service

Compensation

$19.00 – $20.00 per hour (first year).

Hours/Schedule

+ Full-Time with consistent scheduling, 10:45p - 9:00a

+ On-Call with flexible scheduling available

Professional Development Opportunities

Staff receive training in Therapeutic Crisis Intervention (TCI), First Aid/CPR, and additional agency-provided certifications. Ongoing supervision, in-service training, and opportunities to grow within the organization are provided.

Position Specific Duties/Responsibilities

+ Remain awake and alert at all times during overnight shifts

+ Arrive 15 minutes early to prepare for responsibilities and transition

+ Perform rounds and bed checks every 30 minutes to ensure youth safety and wellbeing

+ Utilize Individual Crisis Management Plans (ICMP) and therapeutic interventions to support youth needs

+ Report disturbances or safety concerns to supervisors and maintain fire safety watch

+ Supervise morning routines, including wake-up, breakfast, cleanup, and school prep

+ Document daily logs, incidents, and communications with treatment team members before end of shift

+ Communicate with day staff, school staff, and relevant team members to ensure continuity of care

+ Participate in the development and implementation of treatment plans

+ Dispense and document medication as prescribed

+ Perform light cleaning and ensure suite/cottage is tidy, safe, and secure

+ Build positive, supportive relationships with youth, families, and staff

+ Maintain agency-provided certifications (TCI, First Aid/CPR)

+ Attend mandatory training, supervision, and staff meetings

+ Perform other duties as assigned by supervisors

Knowledge, Skills, and Abilities

+ Ability to build respectful, professional relationships with youth and families

+ Strong observation and communication skills (verbal, written, and documentation)

+ Flexibility and adaptability to respond to change and emergent situations

+ Ability to work as part of a team and accept supervision

+ Ability to maintain safety, security, and structure in a residential setting

+ Strong judgment and common-sense decision-making skills

+ Must meet agency driving and health requirements (see Qualifications below)

Qualifications

+ High School Diploma/GED (required)

+ Valid driver’s license for at least 1 year (required)

+ Previous childcare or youth work experience preferred

+ Degree in a related field preferred but not required

+ Ability to pass an annual physical per agency health policy (Category 3 classification)

+ Compliance with agency safety standards and safe work practices

Commitment to Diversity, Equity, and Inclusion

We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive, and equitable human service organization to apply.