• Family Advocate Coordinator

    Starfish Family Services, Inc. (Inkster, MI)


    Family Advocate Coordinator

    Job Details

    Job Location

     

    Hiveley Corp - Inkster, MI

    Position Type

    Full Time

    Education Level

    4 Year Degree

    Description

    Job Summary:

    The Family Advocate Specialist plays a critical role in supporting the Family Advocates of multiple Early Childhood Education (ECE) centers. This position provides flexible staffing coverage, participant intake, recruitment, community outreach, and data-driven support. The Specialist also mentors new hires, assists in identifying training needs, and ensures compliance with company policies to promote positive outcomes for children and families.

    EDUCATION AND EXPERIENCE:

    + Bachelor's degree with specialization in family support, psychology, sociology, family life, social work, children and families, early childhood, or child development preferred

    • Bilingual (English and Spanish and / or Arabic) preferred.

    + 1-2 years Prior experience in early childhood education as a Family Advocate required

    DUTIES, RESPONSIBILITIES & SKILLS:

    + Proficient in generating and interpreting ChildPlus (CP) reports

    + Support continuous quality improvement within Health and Family Supports

    + Reviewing and reporting on data

    + Identifying areas in need of training and technical assistance

    + Provide Family Advocate staffing coverage and FA support at various SFS ECE centers, assisting high-volume or understaffed locations for the Family Advocate role

    + Assist with intake for high volume-centers, including follow-up on voicemails and documentation

    + Attend and support recruitment events and community outreach initiatives

    + Establish and maintain collaborative relationships with community organizations

    + Support onboarding of new hires through shadowing and mentoring, in collaboration with Family Advocate Supervisors

    + Work independently with strong initiative and a flexible, positive attitude

    + Collaborate effectively with diverse teams

    + Demonstrate strong problem-solving skills and sound judgment; independently resolve routine issues and escalate complex situations to the Family Advocate Supervisor as appropriate

    + Maintain thorough knowledge of all company policies and procedures

    + Ability to travel frequently between SFS ECE centers and adapt to varying work locations and schedules

    + Coordinate support for the program’s most vulnerable families

    LICENSING AND OTHER REQUIREMENTS:

    • Valid driver’s license