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Description

Be the go-to expert, tackling technical challenges head-on and keeping things running smoothly across our team. From troubleshooting hardware issues and resolving software glitches to ensuring seamless network access, you’ll play a key role in providing top-notch support and optimizing our IT operations. This is a hands-on, dynamic position with plenty of opportunities to take on exciting projects and stay engaged with a wide variety of tasks. With 5 locations and over 170 associates relying on your expertise, you'll be the trusted IT resource everyone turns to. If you're ready to make an impact and be the go-to person for all things IT, this is the role for you!

Skills

Desktop, Windows 10, Troubleshooting, Customer service, Active directory, Help desk support, Hardware, Imaging, Office 365, Technical support, Help desk, Windows, Service desk, Break/Fix

Top Skills Details

Desktop,Windows 10,Troubleshooting,Customer service,Active directory,Help desk support,Hardware,Imaging,Office 365,Technical support,Help desk,Windows

Additional Skills & Qualifications

Key Responsibilities:

• Provide expert technical support, addressing day-to-day issues for end-users.

• Efficiently manage and resolve user requests, incidents, and technical inquiries.

• Assist with system updates and network maintenance to keep everything running smoothly.

• Diagnose and troubleshoot technical problems, escalating issues when needed to ensure timely resolution.

• Maintain clear and accurate records, contributing to ongoing improvement efforts.

Pay and Benefits

The pay range for this position is $65000.00 - $70000.00/yr.

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Workplace Type

This is a fully onsite position in New Berlin,WI.

Application Deadline

This position is anticipated to close on Sep 17, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.