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Job Description

This is a hybrid position - requires onsite 2 to 3 days a week

Technology Specialist I (AKA Senior Engineer) provides supervision, engineering, operational support and problem resolution for systems or an environment required to support a large, complex institutional IT system, a segment of that system or a process. Assist Managers and Directors in completing projects and maintaining environments. Support enterprise network of 50,000 users, 8 hospitals, 4 data centers, and multi cloud operations.

Qualifications

+ Bachelor degree in Computer Science or a related discipline, or an equivalent combination of education and work experience. Masters degree preferred.

+ Eight years of diverse work experience in IT with a minimum of six years experience in systems analysis and application program development, or an equivalent combination of education and work experience.

Strongly Preferred:

+ 10+ years of experience with major project in an enterprise LAN/WAN

+ 10+ years of experience in engineering and support of an institutional IT system, a segment of that system or a process, as assigned.

+ 10+ years configuring, upgrading, and managing Cisco network equipment.

+ 5+ years supporting and deploying Ancible playbooks.

+ Must have technical experience in networking and relational and demonstrate seasoned IT skills and competency in most aspects of software activities, multimedia and/or data communication. Must have excellent trouble-shooting, documentation and communication skills.

+ Working knowledge of VoIP and WiFi infrastructure and controllers

+ Working knowledge of UDP/TCP protocols and able to diagnosis problems via packet analyzer

+ Working knowledge of WAN protocols including MPLS, SIP, BGP etc

+ Very good communication skills, judgment and analytical/problem solving skills, and the ability to work effectively with client and IT management, staff and vendors.

Non-Bargaining Unit, 294 - DTP Network Services - MSH, Mount Sinai Hospital

Responsibilities

Duties and Responsibilities:

+ Develop, test, and maintain Ansible playbooks, roles, and modules for infrastructure automation.

+ Collaborate with cross-functional teams to define automation requirements and implement effective solutions.

+ Optimize existing Ansible-based solutions for performance and scalability.

+ Provide detailed documentation for Ansible scripts, workflows, and processes.

+ Troubleshoot and resolve issues in Ansible scripts and automation workflows.

+ Proven experience with Ansible development, including writing custom playbooks, roles, and modules.

+ Proficiency in scripting languages such as Python or Bash.

+ Experience with infrastructure-as-code principles and tools.

+ Familiarity with Windows-based Ansible development

+ Excellent problem-solving and debugging skills.

+ Strong communication and collaboration abilities.

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $109000 - $163695 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.