• IT Vendor Contract Manager - IT Vendor Contract…

    FirstBank PR (San Juan, PR)


    IT VENDOR CONTRACT MANAGER

    Our Company

     

    At FirstBank PR , we strive to be trusted advisors to our clients, and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.

     

    Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you.

     

    A Brief Overview

     

    Oversee the selection and management of IT vendors. Ensure that IT vendors deliver high-quality services in line with contractual obligations and that the organization receives the best value for its investments.

     

    What you’ll do

     

    + · Develop and implement IT vendor sourcing strategies.

    + · Identify and select IT vendors that meet the organization's needs.

    + · Negotiate and manage contracts with IT vendors. Maintain strong relationships with IT vendors and manage vendor performance.

    + · Ensure IT vendors deliver products and services in line with contractual obligations.

    + · Collaborate with IT and business teams to understand and anticipate IT equipment, hardware, and software needs.

    + · Work with finance and procurement teams to ensure cost-effective purchasing and renewal of IT resources.

    + · Monitor the IT market to stay updated with the latest trends, products, and prices.

    + · Assess and manage risks associated with IT vendors.

    + · Prepare and present reports on vendor performance and cost to senior management.

    + · Handle issues related to IT vendor service failures and conflicts.

    Additional Responsibilities

    • Perform other duties as assigned.

    What You’ll Need to Succeed

    • A Bachelor’s degree in Business Administration, Supply Chain Management, IT, or a related field is required.

    • At least six (6) years of experience in IT procurement and contract management, Managing IT vendor relationships, Negotiating complex IT contracts, Software and Enterprise Resource Planning ERP systems.

    • CPIM, CPSM, CCMP certifications are preferred.

    • Strong verbal and written communication skills (Spanish and English).

    • Knowledge of banking regulations and compliance standards.

    • Strong negotiation skills.

    • Strong understanding of IT hardware, software, services, and cloud solutions.

    • Knowledge of Agile procurement and software licensing models and cloud service agreements.

    • Proficient with Project Management

    EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER