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Housekeeping Supervisor
- Inns of Aurora (Aurora, NY)
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Pay is $18-$20 hourly depending on experience
While our employees’ skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook:
+ Courage
+ Initiative
+ Dependability
+ Flexibility
+ Integrity
+ Judgment
+ Respect for others
Position purpose:
+ The Housekeeping Supervisor is responsible to ensure quality cleaning procedures are practiced throughout the housekeeping department in the Inns of Aurora.
+ Ensure cleaning checklists are properly filed and maintained
+ Act as direct report for housekeepers of all properties
+ Report all changes or issues to the Housekeeping Manager
+ Be available to employees as a resource
+ Maintain constant communication with maintenance staff to understand ongoing projects
+ Attend meetings with management and co-supervisors
+ Complete all tasks required of Housekeepers, Houseman and Housekeeping Supervisor, as needed
+ Accommodate guest special requests
+ Perform opening duties by assigning work to room attendants and prioritizing workload
+ Keep public areas neat and remove trash, mop floors and clean carpets as necessary
+ Clean light fixtures, ceiling fans, windows and glass doors
+ Notify General Manager of any problems with room or public areas
+ Proper administration of key control for issued keys and keys left by guests in rooms
+ Maintain all lost and found items for logging and storage
+ Ensure confidentiality and security of room
+ Keep linen closet and supply area organized and tidy
+ Report any maintenance needs and handle guest requests and/or complaints
+ Adhere to all work rules, procedures and polices established by the Inns of Aurora, including, but not limited to, those contained in the employee handbook
Requirements
Qualifications:
+ Previous housekeeping experience
+ Ability to maintain neat, professional and clean appearance and practices
+ Proficient in Microsoft Office programs and general computer literacy
+ Excellent verbal communication skills
+ Refined time management skills
+ Attention to detail
+ Ability to stand and walk for long periods of time
+ Ability to work independently
+ Flexibility with hourly schedules
Preferences:
+ Knowledge of OSHA, cleaning products, procedures and standards
Benefits
Full-time employees, those working greater than 30 hours per week, are eligible for health, dental, and life insurance, paid time off, and a 401k.
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