"Alerted.org

Strong Problem Solving Skills Lean Six Sigma Specialist

(Jobs in Rocky Mount, N

Requirement id 154971

Job title Specialist

Job location in ROCKY MOUNT, NC

Skills required Business Process Improvement, Process Engineering, Facilitation Skills, Strong Problem Solving Skills Lean Six S

Open Date 03-Sep-2025

Close Date

Job type Contract

Duration 12 Months

Compensation DOE

Status requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Specialist: Business Process Improvement, Process Engineering, Facilitation Skills, Strong Problem Solving Skills Lean Six S

Start date : 09/01/2025

End Date : 08/31/2026

Submission deadline : 09/09/2025

Client Info : NCDOT

Note:

* Agency Interview Type : Both Phone and In Person

* Hybrid

* *The candidate will need to come on-site on the first day to collect equipment **

* *This position requires 3 days onsite per week at DMV Rocky Mount with limited travel to office locations as needed to assess business processes.**

* *Candidate must currently live in NC.**

Description :

The North Carolina Department of Transportation (NCDOT) Division of Motor Vehicles (DMV) is embarking on a strategic initiative to streamline and modernize its core business processes. We are seeking a Process Improvement Analyst to partner closely with DMV leadership, frontline staff, and IT teams to analyze current workflows, identify pain points, and design more efficient, user-friendly, and sustainable ways of delivering DMV services. This role is highly collaborative and consultative, requiring strong business process analysis skills, stakeholder engagement, and the ability to recommend actionable solutions that improve both customer and employee experiences. Key Responsibilities include Current State Analysis (Conduct interviews, workshops, and on-site observations with DMV staff and leadership to understand how processes currently operate; Document end-to-end workflows, systems, handoffs, and dependencies; Identify gaps, bottlenecks, and redundant steps impacting efficiency and service quality), Process Redesign (Develop future-state process maps, incorporating best practices and lean methodologies; Recommend process changes, technology enhancements, and organizational adjustments to reduce complexity and improve user satisfaction; Collaborate with IT teams and Business Analysts to ensure process changes align with system capabilities or future system upgrades), Change Management (Facilitate stakeholder buy-in for new processes through presentations, workshops, and clear documentation; Support DMV leadership in implementing pilot programs or phased rollouts of redesigned processes; Track measurable improvements post-implementation), and Continuous Improvement (Establish KPIs to monitor process performance; Provide ongoing recommendations for refinement and long-term sustainability).

Call502-379-4456 Ext 100for more details. Please provide Requirement id: 154971 while calling.

EOE Protected Veterans/Disability