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  • Experience Team Analyst I

    Raymond James Financial, Inc. (St. Petersburg, FL)



    Apply Now

    Essential Duties and Responsibilities:

    + Support the execution of cross-functional initiatives to enhance client and employee experience, including those related to operations, technology, and digital enablement.

    + Develop and iterate strategic presentations and executive-level materials that communicate findings, progress, and recommendations.

    + Conduct qualitative and quantitative analysis and reporting to identify improvement opportunities and support strategic decisions.

    + Collaborate with Investment Banking senior management and functional leaders across HR, Technology, Marking, and Operations to deliver business solutions

    + Coordinate problem-solving efforts with cross-disciplinary teams to address organizational inefficiencies and implement scalable solutions

    + Build and maintain partnerships within and across business functions to assess existing practices, identify opportunities and develop plans to enhance and maintain exceptional employee and client experience.

    + Participate in business process improvement initiatives, including those involving automation or digital tooling.

    + Support AI and technology-related efforts, including evaluation, adoption, and integration of tools that enable employee productivity and client engagement.

    + Perform other duties and responsibilities as assigned and needed.

    Knowledge of

    + Concepts, principles, and practices of Investment Banking & Capital Markets.

    + Financial markets and products preferred.

    + Technology and AI tools

    + Problem-solving and operational improvement frameworks and change management techniques

    Skill in

    + Analytical and data-driven abilities. Proficiency in data visualization or reporting tools (e.g., Tableau, Power BI, Excel, SQL, Qlik) preferred.

    + Organizing problems and workflows.

    + Attention to detail in all areas of work products.

    + Problem solving skills and the ability to think independently.

    + Deliver high standards of quality and evaluate products, services, and own performance against those standards.

    + Operating standard office equipment and using required software application to produce correspondence, reports, electronic communication, and spreadsheets.

    + Strong communication skills and ability to work well within a team.

    Ability to

    + Structure and communicate complex ideas, both orally and in writing, to senior stakeholders.

    + Balance conflicting resource and priority demands.

    + Collaborate across functional areas in a fast-paced, matrixed organization.

    + Establish and maintain effective working relationships at all levels of the organization.

    + Organize and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment with frequent interruptions.

    + Interpret and apply policies and identify and recommend changes as appropriate.

    + Work independently as well as collaboratively within a team environment.

    + Identify required tasks, develop timelines and execute.

    + Project a positive, professional image both internal and with external business contacts.

    + Convey information clearly and effectively through both formal and informal documents.

    Education/Previous Experience

    + Bachelor’s Degree (B.A.) in Finance, Accounting, Business or a related field

    + Two (2) to three (3) years of professional experience in management or technology consulting, investment banking, corporate strategy, or a technology-driven business role. Experience in internal consulting, business transformation, or cross-functional project environments preferred.

    + OR ~

    + Any equivalent combination of experience, education, and/or training approved by Human Resources.

    **Travel Required:** Yes, up to 15 % of the time. Travel may include periodic trips for team offsites or cross-functional collaboration efforts.

     


    Apply Now



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  • Experience Team Analyst I
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