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Job Description

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

For over 160 years, the University of Washington has been a hub for learning, innovation, problem solving and community building. Supporting this legacy and important public mission — with the goal of making the UW the world’s greatest public university, as measured by positive impact — guides everything we do in University Advancement (https://www.washington.edu/advancement/) . Bringing together development; alumni and stakeholder engagement; marketing and communications; and advancement operations, we advance the UW’s impact by developing meaningful connections that foster pride, advocacy and philanthropic support.

Alumni and Stakeholder Engagement (ASE), working in a collaborative partnership with the UW Alumni Association (https://www.washington.edu/alumni/) (UWAA) and UW Retirement Association (https://retirees.uw.edu) (UWRA), fulfills its mission to advance higher education in the state of Washington and to support the UW through impactful, broad-based engagement with alumni, students, retirees and friends of the University. This starts with creating a culture of belonging within our organization that values the diverse experiences and expertise of our team members, allowing everyone to thrive and to contribute their unique talents as we strive to achieve our shared goals.

Alumni & Stakeholder Engagement has an exciting opening for a Director for UW Alumni Tours. This is a full-time, permanent position.

The Director for UW Alumni Tours oversees the strategy, execution and evaluation of the UW Alumni Association’s alumni and friends travel program, a program designed to engage diverse audiences of UW alumni, retirees and friends in profound, meaningful and inclusive ways.

This role has direct operational oversight for the financial, administrative and personnel activities of the UW Alumni Tours program. The Director supervises a team of two full- and part-time staff, exercises independent budget authority and is responsible for overall program development, assessment and evaluation.

What You Will Do:

_Program Development and Strategy (45%)_

+ Refine the value proposition for the UW Alumni Tours program. Identify and implement drivers to increase trial, loyalty and brand ambassadorship in collaboration with partners across the UW.

+ Foster a culture of stewardship among past travelers with the goal of encouraging continued and deepening engagement with the UW beyond their travel experience.

+ Integrate and advance UW commitments and objectives related to access, opportunity and belonging across program strategy and implementation, including audience engagement and retention, program and content co-creation and community-centric assessment and evaluation.

+ Build, maintain and strengthen professional relationships with colleagues across the travel industry, including tour operators, travel program staff at peer institutions and peers within the affinity-based travel sector.

_Program Administration and Team Management (45%)_

+ Select, plan and oversee the execution of 40-50 tours annually.

+ Prepare staff and volunteer hosts for travel, including pre-tour briefings, coordination of travel arrangements and response to emerging issues while on tour.

+ Negotiate contracts with tour operators, insurance vendors and other entities related to the travel program.

+ Establish annual revenue targets and operating budgets in collaboration with leadership and within the organizational budgeting process.

+ Develop and maintain a risk management plan for UW Alumni Tours in alignment with industry best practices.

+ In collaboration with marketing and communications colleagues, develop a comprehensive and responsive marketing strategy for UW Alumni Tours.

+ Supervise the Associate Director of UW Alumni Tours and additional temporary and/or student employees. Develop plans for training, retention, professional development, successful communication and expectation setting.

_Other duties as assigned (10%)_

What You Bring:

+ Knowledge of or experience working in affinity-based group travel.

+ Experience and established philosophy of supervision and management of staff and volunteers.

+ Experience managing a business unit with profit and loss responsibility, including financial goal setting and business plan development.

+ Ability to work independently, problem solve, take initiative, set priorities and handle multiple projects efficiently and effectively.

+ Demonstrated creativity, organizational ability and strong attention to detail.

+ Ability to make decisions in ambiguous situations, exercise good judgment based on information and analysis in a fast-paced, dynamic, deadline-driven environment in an organized and professional manner.

+ Demonstrated computer skills, including proficiency with Microsoft Office suite for correspondence, special reports, spreadsheets, databases, forms, etc.

+ Ability to obtain a passport and travel internationally up to five times per year.

Minimum Requirements:

Bachelor's degree AND five years of experience in travel industry management or related field.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

What You Can Expect:

+ You will work with an open-minded, inclusive team that values access, opportunity and belonging.

+ Hybrid-work schedule with up to two days of remote flexibility, based on business needs.

+ Workload and times may vary, including occasional evenings or weekends.

+ Travel domestically and internationally on an annual basis for the purposes of tour hosting, research, planning and marketing.

+ Cubicle/open workspace environment that may result in higher noise levels and visual distractions.

\#UWUAJOBS

Compensation, Benefits and Position Details

Pay Range Minimum:

$102,000.00 annual

Pay Range Maximum:

$110,004.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is proud to be an affirmative action and equal opportunity employer (https://hr.uw.edu/eoaa/) . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080) .

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.