• Systems Engineer II

    SCI Shared Resources, LLC (Houston, TX)


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    The Systems Engineer II-MDM will lead the configuration, deployment, and lifecycle management of over 12,000 mobile devices across the enterprise using Microsoft Intune and JAMF Pro. This role ensures secure, scalable, and user-friendly device experiences for both iOS and Android platforms. The engineer will serve as a Tier 3 support resource and collaborate with cross-functional teams to deliver enterprise mobility solutions.

    MDM Platform Administration

    + Configure and maintain Intune and JAMF policies, profiles, and compliance rules.

    + Manage Apple Business Manager and VPP licensing.

    + Serve as final escalation for device enrollment and policy issues.

    Security & Compliance

    + Implement conditional access policies and encryption standards.

    + Coordinate VPN client deployments (PaloAlto GlobalProtect).

    Collaboration & Integration

    + Partner with business units to translate needs into technical solutions.

    + Lead platform migrations and enterprise mobility security initiatives.

    Support & Documentation

    + Provide Tier 3 support and cross-train team members

    + Maintain documentation and contribute to process improvement

    + Work on and resolve tickets related to mobile devices and IoT devices.

    Knowledge, Skills & Abilities

    + Ability to troubleshoot a variety of technical problems and own issues through resolution while engaging others when needed.

    + Advanced understanding of:

    + Microsoft Intune: device enrollment, compliance policies, configuration profiles, app deployment, conditional access.

    + JAMF Pro: macOS/tvOS management, certificate deployment, security baselines, Apple TV management.

    + Enterprise integration: shared device configurations, OOBE workflows, zero-touch deployment, identity provider integration.

    + VPN client coordination: PaloAlto GlobalProtect or others.

    + Strong communication skills—both verbal and written—with the ability to collaborate across technical and non-technical teams.

    + Experience managing both iOS and Android devices.

    + Demonstrated ability to work independently and lead initiatives in an enterprise environment.

    Qualifications

    + Minimum 3–5 years of hands-on experience with Intune and JAMF in an enterprise setting.

    + Proven track record managing large-scale mobile fleets (5,000+ devices).

    + Experience with identity providers (Okta, Entra ID, etc.) and SSO integration.

    + Microsoft certifications preferred (e.g., MS-102, MD-102).

    Work Conditions

    + Must be available for evening/weekend work if the need arises.

    + Occasional travel may be required.

    + Sitting continuously for many hours per day, up to 8 hours per day.

    + Manual dexterity required for paperwork, calculators, computers, and phone usage.

     

    Postal Code: 77019

     

    Category (Portal Searching): Information Technology

     

    Job Location: US-1919 Allen Parkway, Houston, Texas - SCI Corporate Office II

     

    Job Profile ID: C00459

     

    Time Type: Full time

     

    Location Name: SCI Corporate Office II