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Details

**Open Date** 08/22/2025

**Requisition Number** PRN42916B

**Job Title** Graduate Student Coord I

**Working Title** Student Engagement Coordinator, Graduate Business Programs

**Job Grade** D

**FLSA Code** Professional

**Patient Sensitive Job Code?** No

**Standard Hours per Week** 40

**Full Time or Part Time?** Full Time

**Shift** Day

Work Schedule Summary

Monday through Friday, with possible weekend or evening availability for recruiting or student events.

This position is classified as “essential,” requiring the employee to work on campus, in person.

**VP Area** Academic Affairs

**Department** 00033 - Executive Education

**Location** Campus

**City** Salt Lake City, UT

**Type of Recruitment** External Posting

**Pay Rate Range** 52000 to 60000

**Close Date** 10/15/2025

Priority Review Date (Note - Posting may close at any time)

Job Summary

The Graduate Business Programs at the University of Utah is seeking a dynamic, motivated, and service-oriented **Student Engagement Coordinator** to join our team. In this role, you will work within a professional, customer-centric, and results-driven environment to deliver exceptional student services that enhance the graduate student experience. You will play a key role in creating and supporting a positive academic experience for students, alumni, faculty, and staff through engaging events, effective communication, and collaborative efforts.

The ideal candidate will have a passion for delivering top-tier customer service. You will be proactive, detail-oriented, and thrive in a fast-paced environment, always keeping the student experience at the forefront. This position involves regular interaction with prospective and current students, alumni, faculty, vendors, and university staff, requiring excellent coordination, teamwork, and project management skills.

Responsibilities

1. **Student Support:**

2. Actively engage with graduate students to cultivate a supportive and positive learning environment that fosters academic success.

3. Manage communication channels (email, phone, in-person) to keep students informed of program updates, deadlines, and other important information.

4. Serve as a point of contact for student inquiries, offering timely and accurate assistance with program components, policies, and procedures.

5. Work collaboratively to address student concerns, ensuring their needs are met promptly.

6. Maintain accurate and confidential student records, soliciting feedback for program improvement, and implementing necessary enhancements.

7. **Administrative and Operational Support:**

8. Manage day-to-day administrative tasks essential to the smooth functioning of the graduate program. Maintain and update program databases, reports, and records with accuracy and attention to detail.

9. Oversee inventory of program supplies, materials, and branded items, ensuring availability and timely replenishment.

10. Coordinate logistical needs related to operations, including space usage, technology resources, and vendor communications.

11. Generate regular reports to support program planning, evaluation, and continuous improvement efforts.

12. Collaborate cross-functionally to support the operational efficiency of the program office.

13. **Faculty Support:**

14. Schedule pre-course meetings with faculty to assess support requirements and preferences.

15. Oversee procurement and delivery of course materials, including books, cases, and syllabi, ensuring timely availability.

16. Manage faculty needs within the Canvas platform, including setting up quizzes, distributing electronic files, and providing ongoing course management support.

17. Provide continual assistance to faculty to ensure smooth operations and high-quality course delivery.

18. **Event Planning and Execution:**

19. Organize and oversee student-focused events that promote networking, peer interaction, and community building within the graduate programs.

20. Coordinate aspects of classes, including logistical arrangements such as scheduling, catering, IT, classroom support, and ensuring availability of necessary resources.

21. Plan and execute a range of student events, such as social hours, orientations, graduation ceremonies, guest speakers, and alumni gatherings.

22. Continuously evaluate events and programs to identify areas for improvement, ensuring an enhanced and seamless student experience.

23. **Budget Management:**

24. Track and manage budgets to ensure fiscal responsibility and effective reconciliation of event expenses and payments.

25. **Recruiting, Admissions, and Enrollment:**

26. Assist with recruiting and admissions activities, engaging prospective students through various communication channels, including phone, email, and in-person discussions.

27. Support student onboarding and orientation processes, providing new students with key program information, academic policies, and platform training.

28. Verify enrollment documentation, ensuring compliance with university regulations and assisting with overall student enrollment.

29. **Additional Responsibilities:**

30. Other duties as assigned to support the graduate program and the overall student experience.

Physical Requirements and Work Environment:

Work Environment:

+ **Nearly Continuously:** Office environment.

Physical Requirements:

+ **Nearly Continuously:** Sitting, hearing, listening, talking.

+ **Often:** Repetitive hand motion (typing), walking.

+ **Occasionally:** Bending, reaching overhead, lifting up to 25 pounds.

Minimum Qualifications

Bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience).

Demonstrated human relations and effective communication skills

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

+ Strong customer service, interpersonal, and relationship-building skills.

+ Ability to problem-solve and perform well in a fast-paced, high-pressure environment.

+ Demonstrated ability to manage multiple tasks effectively and independently.

+ Excellent oral, written, and telephone communication skills.

+ Collaborative, coachable mindset, with an openness to new ideas and continuous improvement.

+ Proficiency in Microsoft Office suite (Excel, Word, PowerPoint).

+ Flexibility to work alternating weekends and occasional evening events.

**Type** Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.