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UX Research Manager, Quantitative
- Meta (Menlo Park, CA)
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Summary:
Meta is looking for a Quantitative UX Research Manager with proven research, communication and people management skills. The role requires a breadth and depth of quantitative research skills and someone who understands the balance and trade-offs between agile and rigor, and ultimately how research translates into design and product recommendations and decisions. It's not enough to answer interesting questions about user behavior; our team focuses on impact. The role requires you to be an research leader with a proven track record of doing quantitative research that impacts a complex and varied product. In addition, you need to have a proven track record of building and managing teams that deliver quality work, preferably with quant researchers. You will be required to communicate the mission of the quant research team to design and product leadership and be an advocate for the role of quantitative research in product development.You must become a trusted, strategic partner to Meta leadership and product stakeholders by communicating and demonstrating the value of quantitative user research, and by delivering insights that lead to measurable business value. You must contribute to design and strategic discussions and be an overall subject-matter leader in the relationship between research, design, marketing and product. You must build relationships with other research teams at Meta to ensure a cohesive and cross-functional mission for Research at Meta.
Required Skills:
UX Research Manager, Quantitative Responsibilities:
1. Lead and manage a team of UX researchers: Provide guidance, mentorship, and support to help team members grow and develop their skills
2. Develop and execute research strategies: Collaborate with product leaders to identify research needs, design studies, and analyze data to inform product decisions
3. Guide the development of surveys and quantitative research
4. Advocate passionately for best practices in research that are fit for purpose to meet needs of users and products
5. Deliver actionable and relevant insights aligned to both strategic and tactical product and designs decisions
6. Identify and prioritize short-term and long-term research that delivers impact
7. Allocate resources to ensure we are always focusing on the highest priority things, focusing both on the short term needs as well as looking ahead to long-term challenges
8. Collaborate with cross-functional teams: Work closely with product management, design, engineering, and marketing to ensure research is integrated into the product development
9. Hire, develop, and retain talent
Minimum Qualifications:
Minimum Qualifications:
10. Bachelor’s degree or significant experience conducting UX research with meaningful business impact
11. 15+ years of experience conducting and/or studying research post-Bachelor’s degree
12. 5+ years of experience directly managing, coaching and developing full-time researchers
13. Experience directly managing across different research methodologies
14. Experience directly conducting primary research end-to-end (i.e., designing, fielding, analyzing and reporting out data)
15. Expertise in survey methodology, complex data analysis methods (e.g., causal modeling, trade-off analysis, sample weighting)
16. Experience building teams over time through hiring, growing, and retaining researchers
17. Experience building and setting research strategy that connects with business strategy
18. Track record of translating research into business impact
19. Experience working with a variety of cross functional peers and stakeholders (e.g., product managers, data scientists, designers, engineers, policy, communications, marketing)
Preferred Qualifications:
Preferred Qualifications:
20. Master's or PhD degree in Human-Computer Interaction, Psychology, Sociology, Economics or related field
21. Experience with consumer products, consumer insights, or product development
22. 1+ years experience managing teams of managers
23. Experience managing tenured researchers
Public Compensation:
$192,000/year to $265,000/year + bonus + equity + benefits
**Industry:** Internet
Equal Opportunity:
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].
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