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HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

EPIC Business Intelligence (BI) Developer I Manager Details

Essential Job Duties:

+ Design, develop, and maintain custom reports, extracts, and dashboards using EMR tools such as Clarity, Caboodle, Radar, Reporting Workbench, SlicerDicer, and Crystal Reports.

+ Build and optimize SQL queries to extract data from large, complex EMR databases.

+ Partner with clinical, financial, and operational stakeholders to gather reporting requirements and translate them into technical specifications.

+ Ensure data accuracy, integrity, and consistency across reports and analytic outputs.

+ Monitor and improve the performance of BI solutions and troubleshoot issues with existing reports.

+ Identify, troubleshoot, and resolve technical issues.

+ Support data governance, metadata management, and documentation of reporting processes.

+ Collaborate with application analysts, data architects, and database administrators to improve the data architecture and reporting environment.

+ Provide guidance and training to end users on self-service analytics tools such as SlicerDicer and Reporting Workbench.

+ Maintain compliance with HIPAA and organizational data security policies.

+ Participate in EMR upgrades and system optimizations impacting reporting environments.

+ Works under close supervision or mentorship of senior developers.

+ May be required to work long hours during critical problems and on-call rotation at managers discretion.

+ Performs other duties as assigned.

Qualifications:

+ Bachelor’s degree in computer science, Information Systems, Healthcare Informatics, or related field (or equivalent experience).

+ 1–5 years of experience developing reports and dashboards in a healthcare setting.

+ Proficiency in writing complex SQL queries and working with relational databases (especially EMR Clarity/Caboodle).

+ Knowledge of healthcare workflows, metrics, and data models.

+ Excellent communication and collaboration skills.

+ Strong critical thinking skills with the ability to analyze complex information.

+ EPIC Clarity Data Model Certification (e.g., Clarity Data Model – Ambulatory, Inpatient, Resolute PB/HB, Caboodle, Radar, Reporting Workbench, Crystal Reports, or SlicerDicer. etc.)

+ EPIC Caboodle Certification or experience with Caboodle data warehouse modeling preferred.

+ Experience with Tableau, Power BI, Qlik, or other visualization tools preferred.

+ Familiarity with ETL processes and tools such as SSIS, Informatica, or Alteryx preferred.

+ Adaptability to changing operational and regulatory requirements.

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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