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HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Position Overview

We are seeking an Epic Revenue Cycle Analyst – HIM to support and optimize Epic’s Health Information Management (HIM) modules. This role focuses on ensuring clinical documentation integrity, coding accuracy, compliance, and seamless medical records workflows that support downstream billing and reimbursement.

The ideal candidate will be Epic-certified in HIM (or related revenue cycle applications), have a background in HIM/coding or compliance, and thrive at the intersection of clinical documentation, regulatory standards, and IT systems support.

Key Responsibilities

+ System Build & Configuration

+ Configure and maintain Epic HIM applications (Deficiency Tracking, Coding & Abstracting, Chart Correction, Release of Information, Identity management).

+ Build and support workflows for physician record completion, coding queues, and medical record corrections.

+ Integrate HIM modules with coding, billing, and downstream revenue cycle processes.

+ Compliance & Documentation Support

+ Ensure Epic workflows meet compliance requirements (HIPAA, Joint Commission, CMS).

+ Support clinical documentation improvement (CDI) workflows and deficiency management.

+ Partner with compliance and HIM leadership to implement regulatory changes.

+ Operations & Optimization

+ Partner with coders, CDI staff, and HIM teams to identify workflow gaps and system improvements.

+ Optimize Epic HIM modules to improve productivity, accuracy, and turnaround times for coding and record completion.

+ Collaborate with revenue cycle analysts to ensure accurate documentation flows into billing.

+ Testing, Upgrades, & Support

+ Develop and execute test scripts for upgrades, patches, and new Epic releases.

+ Troubleshoot issues, provide Tier 2/3 support, and coordinate with Epic TS when needed.

+ Document build, configuration, and support procedures.

+ Training & End-User Support

+ Provide training and guidance to HIM staff, coders, CDI specialists, and physicians on Epic HIM workflows.

+ Develop tip sheets, reference guides, and training materials to support adoption.

Qualifications

+ Education/Certification:

+ Bachelor’s degree in Health Information Management, Informatics, or related field preferred.

+ Epic HIM certification required

+ RHIA, RHIT, CCS, or other AHIMA/AAPC coding credentials strongly preferred.

+ Experience:

+ Minimum 2–4 years of HIM, coding, or revenue cycle experience in a healthcare environment.

+ Prior experience supporting Epic HIM modules strongly preferred.

+ Knowledge of ICD-10, CPT, DRG coding workflows, and documentation compliance standards.

+ Skills:

+ Strong understanding of HIM operations, coding, and regulatory compliance.

+ Excellent analytical, problem-solving, and workflow design skills.

+ Ability to collaborate effectively with HIM, coding, CDI, compliance, and IT teams.

+ Strong communication and training skills for working with both clinical and technical staff.

Preferred Qualifications

+ Experience with integration of HIM with Resolute Billing (PB/HB).

+ Familiarity with clinical documentation improvement (CDI) systems and physician query workflows.

+ Experience with identity management/duplicate record resolution.

+ Prior involvement in Epic implementation, upgrade, or optimization projects.

Why Join Us

+ Play a key role in ensuring accurate, compliant medical records and supporting the financial health of our organization.

+ Collaborate with HIM, coding, CDI, and revenue cycle teams to improve documentation and billing outcomes.

+ Competitive salary, comprehensive benefits, and opportunities for ongoing Epic certification and professional development.

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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