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Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.

At Xcel Energy, our employees are the driving force behind our success. So we make sure that, here, you can be your best. Doing work that makes a difference for neighbors and communities. Working with a team you can count on to push you. Expanding skills, staying ready for change, and capturing opportunities to grow. All with the support, rewards and recognition you need to thrive – during your internship and beyond.

Project Description:

An INOC (Integrated Network Operations Center) Intern works on the Integrated Network Operations Center team with the primary responsibility of monitoring, operations, repair, event and incident management resolution for Xcel Energy communications core network and infrastructure end-user applications and servers. INOC Tech I’s will be primarily responsible for monitoring, surveillance, and initial triage of trouble tickets. Duties also include opening/updating/closing incident tickets, paging out support groups, opening troubleshooting/tech _nical bridges during outages/events, and answering the phone_ _queue_ _and email box._

Typical intern responsibilities may include but are not limited to:

+ Monitoring: Effectively use monitoring tools to identify and respond to planned and unplanned network, application, batch job and other system events/incidents within defined service level agreements. Document all events/incident activity within ticketing system including interaction with customers, vendors and support personnel. Ensure all control center, emergency response, and dispatch processes, and administrative processes are followed and in compliance with regulatory requirements.

+ Triage/Troubleshooting/Break-Fix: Use tools to identify failure point in systems and assist in triage of events/incidents. Actively seek clarification and assistance when needed to ensure accurate and speedy identification of events. Accurately document findings in tickets and timely escalation to Tech II, II or higher as events require.

+ Incident Management: Participate in management of planned and unplanned events. Responsible for Tier I triage and troubleshooting including access/configuration of routers, switches, firewalls and infrastructure. Work with vendors to escalate and manage remediation of circuits and escalate to Tech II or Engineer III/IV for higher level triage or resolution. Facilitate and coordinate field support personnel dispatched to for on-site remediation. Meet or exceed departmental Mean Time to Resolve standards set by INOC management.

This position is for a June 1st, 2026 start _._ These positions may have the possibility to extend beyond the internship’s initial term based on the candidate’s successful performance and Xcel’s business needs.

Minimum** **Requirements

+ _Current student,_ _Junior_ _or Senior_ _status (as of May 202_ _6_ _)_ _._

+ _Enrolled in an_ _ABET_ _accredited college or university and pursuing a degree in _ _Computer Science,_ _Cybersecurity, or Data Analytics._

+ _Able to commute to the corporate office_ _in_ _Denver, CO_ _- Hybrid Schedule_

+ _Able to work_ _full-time during the_ _summer (up to_ _40 hours_ _a week)_ _._

Preferred Qualifications

+ _Must_ _have strong collaboration and teamwork skills._

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at [email protected] .

Non-Bargaining

The anticipated starting base pay for this position is: $20.40 to $21.60 per hour

This position is eligible for the following benefits: Pension, 401(k) plan, Paid time off (PTO), Holidays

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 10/16/25

EEO is the Law (https://www.dol.gov/agencies/ofccp/posters) | EEO is the Law Supplement (https://www.dol.gov/agencies/ofccp/posters) | Pay Transparency Nondiscrimination (https://www.dol.gov/agencies/ofccp/posters) | Equal Opportunity Policy (PDF) (https://www.xcelenergy.com/staticfiles/xe/Corporate/Corporate%20PDFs/Equal\_Opportunity\_Policy.pdf) | Employee Rights (PDF) (https://www.xcelenergy.com/staticfiles/xe-responsive/assets/images/Content/Careers/Xcel-Energy-Careers-Employee-Rights.pdf)

ACCESSIBILITY STATEMENT

Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.