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SOCIAL SERVICE COUNSELOR 1, 2, OR 3 (SOARS)

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SOCIAL SERVICE COUNSELOR 1, 2, OR 3 (SOARS)

Salary

$2,784.00 - $5,009.00 Monthly

Location

Alexandria, LA

Job Type

Classified

Job Number

212559

Department

LDH- Central Louisiana Human Services District

Opening Date

09/05/2025

Closing Date

9/19/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

Why work for CLHSD?

+ Vision: CLHSD excels at making lives better.

+ Mission: to increase public awareness of and to provide access for individuals with behavioral health and developmental disabilities.

+ Philosophy: to integrate community-based services while promoting wellness, recovery, and independence through education and choice of a broad range of programmatic and community resources.

We’re looking for aSocial Service Counselor 1, 2, or 3to serve as a SOAR (SSI/SSDI Outreach, Access, and Recovery) Case Manager will be responsible for assisting eligible individuals with the SSI/SSDI application process by gathering documentation, coordinating services, and providing case management support. This position requires strong organizational skills, the ability to engage a challenging population, and flexibility to work in community-based and non-traditional settings.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

Selected Core Competencies:

+ Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.

+ Making Accurate Judgments:The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.

+ Managing Time:The ability to control your time to increase effectiveness, efficiency, or productivity.

Selected Preferred Competencies:

+ Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.

+ Developing Plans:The ability to prioritize tasks and competing demands to create accurate plans.

+ Focusing on Customers:The ability to serve the needs of those who support and/or rely on the services provided.

+ Following Policies and Procedures:The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

+ Thinking Strategically:The ability to generate insights and identify opportunities for future growth of the organization.

+ Using Data:The ability to use relevant and valid data to inform a recommendation for action.

Minimum Qualifications

Three years of social services experience; OR

Six years of full-time experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours, which substitutes for a maximum of four years of experience in any field.

NECESSARY SPECIAL REQUIREMENT:

Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060) .

Job Duties and Other Information

Job Duties:

+ Collaborate with referral sources and community partners to identify applicants through team meetings, outreach, and referrals.

+ Conduct interviews with individuals to gather information for SSI/SSDI applications.

+ Prepare SOAR Medical Summary Reports for individual applications.

+ Accompany individuals to appointments at the Social Security Administration.

+ Coordinate visits to medical doctors, psychiatrists, and other specialists to obtain evidence for applications.

+ Provide and coordinate case management services with partners to support individuals.

+ Meet the target population where and when needed.

+ Travel for client meetings, training, collaboration with stakeholders, and off-site coordination with personnel/management.

+ Assist the team with administrative tasks as needed.

+ Participate in the annual Point in Time Count.

+ Cross-train in other job duties (such as SOAR Outreach Worker) to provide backup support to co-workers.

+ Adhere to all program policies and procedures.

Position-Specific Details:

Appointment Type: Temporary Job Appointment. This position may be filled by a temporary job appointment not to exceed 48 months.

Compensation: Note regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Central Louisiana Human Services District

5411 Coliseum Blvd.

Alexandria, La 71303

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

ADi: Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command. 1= I have no experience and/or am uncomfortable accepting direction 2= I have limited experience or require assistance to accept direction 3= I can accept direction 4= I can accept directions and help others improve their ability to accept direction

02

ADi: Explain your rating by providing specific and relevant examples in the box below.

03

DP: Rate your ability to develop plans based on our definition: The ability to prioritize tasks and competing demands to create accurate plans. 1= I have no experience and/or am uncomfortable developing plans 2= I have limited experience or require assistance to develop plans 3= I can develop plans 4= I can develop plans and help others improve their ability to develop plans

04

DP: Explain your rating by providing specific and relevant examples in the box below.

05

FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws. 1= I have no experience and/or am uncomfortable following policies and procedures 2= I have limited experience or require assistance to follow policies and procedures 3= I can follow policies and procedures 4= I can follow policies and procedures and help others improve their ability to follow policies and procedures

06

FPP: Explain your rating by providing specific and relevant examples in the box below.

07

MT: Rate your ability to manage time based on our definition: The ability to control your time to increase effectiveness, efficiency, or productivity. 1= I have no experience and/or am uncomfortable managing time. 2= I have limited experience or require assistance to manage time 3= I can manage time 4= I can manage time and help others improve their ability to manage time

08

MT: Explain your rating by providing specific and relevant examples in the box below.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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