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Associate Application Engineer

_About_** **_this_** **_position_

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What you´ll do

+ Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers

+ Consult customers on solutions generating value for their use cases and Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system

+ Work with application equipment to provide solutions to enhance customer adhesive related processes

+ Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues

+ Reports quality issues / customes claims to relevant parts of the organization (incl. CCMS/CAPRIS)

+ Drive customer experience by optimizing automated customer interactions and enhancing remote customer interactions Identify opportunities to create customer value in remote settings by leveraging remote interaction tools (e.g. AR, VR)

+ May supervise the laboratory work (incl. prioritization) for samples coming from customers, and report technical results to customers

+ Responsible for products application / technical training and coaching of field sales forces and customers

+ Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members

What makes you a good fit

+ Bachelor’s degree in Material Science, Material Engineering, Mechanical Engineering, Chemistry, or other related fields.

+ 3-5 years of experience in chemical industry for electronic applications.

+ Experience in a hands-on lab and equipment role with chemical adhesives preferred.

+ Experience conducting tests of product samples and documentation of results

+ Maintaining detailed records Adherence to safety standards Inventory management

+ Profound project management skills

Some benefits of joining Henkel

+ Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1

+ Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program

+ Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement

+ Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships

+ Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary for this role is $65,000.00 - $80,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

**JOB ID:** 25084971

**Job Locations:** United States, MI, Madison Heights, MI

**Contact information for application-related questions:** [email protected]

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

**Application Deadline:** As long as the vacancy is listed on our Career Site, we are happy to receive your application

**Job-Center:** If you have an application already, you can create or log in to your accounthere (https://henkel.csod.com/ats/careersite/login.aspx?c=henkel&site=1&lang=en-US&returnurl=~/ux/ats/careersite/1/home/requisition/75631?c=henkel&lang=en-US) to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel