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Title: GENERAL MANAGER ($2-10M) Location: United States-Mississippi-Meridian Job Number: 250002O6 Job Summary: Manages, plans, directs, and coordinates all activities at the main Exchange branches and locations. Duties and Responsibilities: Broad managerial duties include, but are not limited to, the following: Directs and coordinates all phases of Exchange activities and associates efforts toward maximum responsiveness to the Navy Exchange Program mission and requirements. Makes periodic and frequent inspections of all activities and outlets, identifying areas of deficiency. Directs the correction of deficiencies and follows up to ensure that prompt and proper corrective action has been taken. Ensures maximum and full utilization of all facilities, equipment, cash, and associates. Ensures compliance among all associates with the requirements prescribed in departmental Command and NEXCOM directives and operating instructions, promoting a high standard of operational performance and customer service. Responsible for achieving sales and profit objectives of the NEXCOM business strategy, basic policies, and programs. Reviews and analyzes operational reports to ensure that goals set for each operational department are achieved, and initiates corrective action when goals are not met. Supervises operation through subordinate supervisory staff. Approves leave and vacation, enforces work rules, establishes internal operating policies and procedures, and initiates programs or projects to serve mission needs. Ensures that a continuing program of training in all areas is carried out. Interviews and selects associates and completes performance appraisals. Reviews proposed disciplinary actions and resolves grievances and complaints. Ensures, through subordinate staff, receipt, price marking, storage, custody, and proper administration and documentation of merchandise under the various control procedures applicable to the receipt of merchandise. Ensures that a maintenance and repair program is in effect for all equipment and facilities to keep all Exchange facilities in excellent condition. Ensures, through subordinate supervisors, the development of an Exchange Facility Master Plan showing a five-year projection of projects to achieve facility objectives and encompass the preliminary development of capital expenditure projects. Prepares projects for final approval, supervises the execution of projects, and, when required, evaluates the results. Ensures, through subordinate managers, the implementation, administration, and coordination of all phases of the Exchange's security, safety, and fire protection prevention programs. Responsible through subordinate managers for the custody, protection, and accountability of Exchange property and funds. Participates and encourages participation in local community activities to reflect the best interests of the Navy Exchange Program. Ensures that an effective sales promotion program provided by NEXCOM is implemented to generate increased sales and traffic. Reports directly to the Commanding Officer, who provides broad general direction. Recommendations, comments, and resolutions are reviewed for adherence to established policies and for assurance that objectives are met. Work performance is reviewed and evaluated based on overall results in meeting planned objectives and improvements in the operating results of the exchange. Requires Secret Security Clearance. Performs other related duties as assigned. TRAINING REQUIREMENT: Associates must receive hazardous material (HazMat) training within 90 days of hire, as per Department of Transportation regulations. The incumbent of this position must file a Financial Disclosure Report, OGE Form 450, as required. Qualifications: Requires a total of five years of experience in any combination list below. GENERAL EXPERIENCE: Three years of administrative operational merchandising and management skills experience or other responsible work, which enabled the applicant to gain knowledge of management practices and administrative processes, skill in dealing with others in person-to-person work relationships, and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE : 1 year of academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4-year bachelors degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Two years of progressively responsible store operational management experience which demonstrated an understanding of the needs problems and solutions in administering management programs relating to most of the following merchandising accounting personnel facility maintenance distribution and general administration and experience in planning directing and/or coordinating merchandising activities and supervisory experience in human resources or similar work which demonstrated the knowledge and ability to provide support in managing a retailing organization. Job: Store Management