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Position Summary...

The Senior Manager, Communications Partnerships & Operations plays a key role in supporting Walmart’s Global Communications organization through thoughtful coordination of agency relationships and operational processes. This role builds on work we started in 2024, and is responsible for developing consistent practices for partner engagement, contract management, and performance alignment—helping ensure our external communications partners are positioned to support evolving business needs with clarity, efficiency, and excellence.

This individual will serve as the central point of contact for agency process governance, working across teams to streamline scopes, standardize workflows, and strengthen alignment with internal systems including Procurement, Legal, and Finance. This role also champions the integration of new tools and technologies to enhance how we work with partners at scale. Further, as a member of the Global Communications team, you will support our vision to position Walmart as a force for good and a brand that brings people and communities together to drive positive change. We are brand-first, data-driven, and future-forward, and we amplify with purpose.

What you'll do...

+ **Partnership Coordination** Serve as the operational lead for communications agency coordination. Support consistent documentation, point-of-contact mapping, and working models across external partners.

+ **Process Development & Governance** Design and implement scalable processes for agency onboarding, contract workflows, and scope standardization. Work closely with Procurement and Legal to ensure compliance and operational consistency.

+ **Performance Alignment** Collaborate with internal teams to develop clear expectations and performance tracking frameworks that support ongoing accountability and value delivery.

+ **Workload Mapping & Resource Optimization** Partner with communications leads to align internal and external resources to the most impactful priorities—ensuring work is resourced effectively across teams and vendors.

+ **Technology** **Integration, Innovation** **& Enablement** ApplyAI and other technology to improve consistency and efficiency in communications operations and agency management. Champion the thoughtful integration of artificial intelligence into communications operations—enhancing team adaptability, scalability, and impact. Specifically:

+ **Driving Innovation:**  Stay informed on AI trends and emerging technologies relevant to corporate communications, media relations, content creation, and reputation management.

+ **Strategic Application:**  Identify practical ways to incorporate AI tools to enhance storytelling, streamline workflows, personalize communications, and measure impact more effectively.

+ **Ethical Stewardship:**  Ensure the responsible use of AI in alignment with Walmart's values, privacy and copyright standards, and transparency expectations—balancing innovation with integrity.

+ **Capability Building:**  Lead and develop teams to build confidence and competence in AI tools, fostering a culture of curiosity and continuous learning.

+ **Productivity and Performance:**  Leverage AI to drive efficiency, reduce repetitive work, and free up capacity for higher-level strategic thinking and creativity.

+ **Insights & Reporting** Track operational data to support continuous improvement efforts and provide leadership with visibility into partner support models and business alignment.

Desired Skills

+ Passion for contributing to the next generation of communications at Walmart

+ Strategic thinker with experience in agency models and vendor ecosystems

+ Strong insight into the evolving agency landscape—including emerging capabilities, and value optimization levers

+ Experience applying AI and automation tools to improve operational workflows

+ Ability to influence without authority and build strong partnerships across teams

+ Passion for advancing Walmart’s commitment to EDLC through communications excellence

+ Clear communicator with the ability to manage change and drive adoption

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .

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The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._

Bachelor’s degree in Journalism, Communications, Public Relations, or related field and 4 years’ experience in corporate communications, public relations, or relevant area OR 6 years’ experience in corporate communications, public relations, or relevant area.

1 year’s supervisory experience or experience leading cross-functional teams.

Preferred Qualifications...

_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._

Politics, journalism, or relevant area, Working in a corporate retail or Fortune 100 environment

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.