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NY HELP No

Agency Information Technology Services, Office of

Title System Administrator - Project Assistant

Occupational Category I.T. Engineering, Sciences

Salary Grade NS

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $86681 to $109650 Annually

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Swan Street Building, Core 4

City Albany

State NY

Zip Code 12220

Duties Description The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies. Under the direction of an Information Technology Architect 2 within Chief Administration Office, Human Resources (HR), the System Administrator will be responsible for designing and overseeing the implementation of secure and efficient enterprise applications, requiring minimal traditional coding, to meet client agency business needs. The position will research and analyze internal business processes to optimize and automate them. It will collaborate with business stakeholders and end users to gather and document software requirements and work closely with developers to design, test, and implement new software features and updates. Duties include but are not limited to the following: • Partner with HR, other ITS teams, and external vendors on system optimization projects, and process improvements. • Develop both existing and new interfaces, customizations, extensions, and 3rd party applications. • Create custom applications using no code or low code solutions to meet specific business needs, including designing user interfaces, workflows, and data integrations. • Translate business requirements into Workday processes using the no code/low code tools. • Deliver ongoing technical support, troubleshooting issues, and ensuring optimal performance of Workday. • Design and develop interactive dashboards and reports to provide actionable insights from data. • Collaborate with HR and business stakeholders to deliver accurate, timely, and user-friendly reports. • Coordinate with the Business Systems Analyst 2 to develop and maintain process documentation and training materials to support change management initiatives. • Retrieve reports and data from Workday as needed to support business needs. • Implement solutions integrating multiple data sources and services, including API and REST services.

Minimum Qualifications Five (5) years of broad information technology (IT) experience, demonstrating a comprehensive understanding of various IT disciplines and how they intersect within large-scale organizations. o At least one (1) year of IT experience must be in low code software analysis or a related technical role.Education/Experience SubstitutionsEarned college degrees in computer science, analytics, human resources, data science, or a related field of study may substitute for the specified years of broad IT experience as follows:o Associate’s degree substitutes for 2 years of experience.o Bachelor’s degree substitutes for 4 years of experience.o Master’s degree substitutes for an additional 1 year of experience.o Doctoral degree substitutes for an additional 2 years of experience.Preferred Qualifications• 5+ years of experience with increasing responsibility supporting the implementation and/or administration of complex SaaS system, preferably an ERP or HR system. • At least a bachelor’s degree in computer science, analytics, human resources, or data science. • At least two years of SQL query builder experience. • Well-developed analysis and problem-solving abilities, adept at thinking critically about software and its potential flaws to troubleshoot issues. • Excellent communication skills to effectively document and relay issues to cross-functional teams for resolution. • Basic knowledge of SQL, HTML, CSS, JavaScript, and general Web 2.0 techniques. • Experience with database management and integrations with external systems. • Ability to adapt to new features and updates on low-code platforms. Please Note: • Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring.• Appointment to this position is not final until all agency approvals have been granted.

Additional Comments Fingerprinting and background check are required for employment with ITS.Salary commensurate with experience. Benefits of Working for NYS Generous benefits package, worth 65% of salary, including: Holiday & Paid Time Off * Thirteen (13) paid holidays annually * Up to Thirteen (13) days of paid vacation leave annually * Up to Five (5) days of paid personal leave annually * Up to Eight (8) days of paid sick leave annually * Up to three (3) days of professional leave annually to participate in professional development Health Care Benefits * Eligible employees and dependents can pick from a variety of affordable health insurance programs * Family dental and vision benefits at no additional cost Additional Benefits * New York State Employees’ Retirement System (ERS) Membership * NYS Deferred Compensation * Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds * Public Service Loan Forgiveness (PSLF) * And many moreThe Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.This position may require critical services to be performed outside of normal work schedule.

Some positions may require additional credentials or a background check to verify your identity.

Name Michael Penticuff

Telephone 518-473-0398

Fax 518-402-4924

Email Address [email protected]

Address

Street NYS Office of Information Technology Services

Swan Street Building, Core 4

City Albany

State NY

Zip Code 12220

Notes on Applying To apply, please submit a cover letter and resume. Please indicate that you are applying for the System Administrator position and include the Vacancy ID in the subject of your email. Your Social Security Number may be required to confirm your eligibility.