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  • Help Desk Analyst

    ISYS Technologies (Eglin AFB, FL)



    Apply Now

    Minimum Clearance Required

     

    Top Secret SCI

    Responsibilities

    I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country. We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers.

     

    I2X Technologies is seeking a Help Desk Analyst to support ongoing activities for a customer at Eglin AFB, FL .This position will be on-site and will require an active TS/SCI .

     

    + Serve in a Tier I support role executing the duties below both on site and via telephone helpdesk support.

    + Software installation and support of commercial software and related upgrades

    + Update solutions database with applicable resolutions

    + Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop

    + Monitors and enforces all IT policies and procedures

    + Installs and configures computers, monitors, network infrastructure and peripherals such as printers, scanners, and related hardware

    + Maintains, upgrades and repairs PCs/laptops and Window desktop applications for all systems

    Qualifications

    + 1-3 years of experience in an IT or IT support role

    + Current Security+ certification required

    + An active TS/SCI clearance

    Essential Requirements:

    US Citizenship is required.

     

    In compliance with Colorado’s Equal Pay for Equal Work Act, the annual base salary range for this position is listed . Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

     

    While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.

     

    I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.

     

    Job ID14694

     

    Job LocationsUS-FL-Eglin AFB

     

    MinUSD $50,000.00/Yr.

     

    MaxUSD $62,000.00/Yr.

     


    Apply Now



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