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Homelessness Resolution Navigator- (Project Designated) - 165758

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Homelessness Resolution Navigator- (Project Designated) - 165758

Salary

$53,928.01 - $78,195.62 Annually

Location

Brighton, CO

Job Type

Project-Designated Full-time

Job Number

07156

Department

Community Safety & Wellbeing

Division

Poverty Reduction

Opening Date

09/05/2025

Closing Date

9/19/2025 4:30 PM Mountain

Our Mission

To responsibly serve the Adams County community with integrity and innovation.

EEO

Adams County is an equal opportunity employer. No person is unlawfully excluded from employment opportunities based on race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender expression, gender identity, age, disability, genetic information, veteran status, marital status or any other legally protected characteristic.

Position classification

Hybrid -- Job duties and expectations allow for onsite and remote work scheduled every week. Employees in this classification are regularly scheduled onsite one (1) to four (4) days per week based on the County needs and as determined by Department Director. Hybrid classified roles can be onsite more than the set minimum based on employee preference.

+ Description

+ Benefits

+ Questions

What Success Looks Like In This Job

Position Overview:

The Homelessness Resolution Navigator, based in the Department of Community Safety & Well-Being and the Crossroads Community Center, provides field-based outreach and navigation services to individuals experiencing unsheltered homelessness in unincorporated Adams County and neighboring municipalities. This includes crisis intervention, survival gear distribution, shelter and service referrals, and transportation support—all aimed at helping individuals transition to stable housing.

Working as part of a larger interagency team, the Navigator supports countywide efforts in homelessness prevention, service coordination, and housing access. The role requires balancing compassionate, client-centered outreach with professional communication and collaboration with decision-makers.

This grant-funded position, supported through the Transformational Homelessness Response Grant, runs through September 30, 2026.

Peer Support Specialist certification is available upon completion of required training. Nights / weekends may occasionally be necessary for community engagement.

LIVED EXPERIENCE STATEMENT:

At CSWB, we are committed to building a workforce that reflects a wide range of experiences and perspectives. We recognize and deeply value lived and living experience defined as direct, experience-based knowledge of mental health, substance use disorders, economic hardship, homelessness, justice-impacted, service system use, and recovery. The experience from personal involvement or supporting a family member or friend through their journey will be recognized towards Qualifications for Success.

Examples of Duties for Success

+ Act as a subject matter expert in navigating housing, employment, and benefit systems for low-income and underserved populations, including coaching residents through forms and paperwork.

+ Build trust-based relationships with residents, empowering them to take steps toward ending their homelessness, while knowing when to refer to other services outside the program's scope.

+ Serve as the main point of contact for individuals experiencing homelessness in unincorporated Adams County, including managing drop-in hours and distributing outreach gear (e.g., tents, gloves, hand warmers).

+ Collaborate with community partners, service providers, and the Adams County Street Outreach Network to coordinate services, respond to encampments and hotspots, and collect feedback on overlooked issues.

+ Use evidence-based approaches such as trauma-informed care, low-barrier services, harm reduction, de-escalation, and Housing First to engage and support residents.

+ Advocate for both individual needs and broader systems-level changes that benefit people experiencing homelessness.

+ Enter and maintain accurate case notes and data in the Homelessness Management Information System (HMIS); support broader outreach initiatives, proposals, and projects as needed.

+ Demonstrate strong organizational, scheduling, and project management skills; plan and supervise varied activities within policy and budget guidelines.

+ Exhibit professionalism, ethical behavior, and sound judgment when addressing challenges, resolving issues, and adapting to urgent needs or shifting priorities.

+ Perform other duties as assigned.

Qualifications for Success

Lived Experience

+ Personal experience with incarceration, substance use, behavioral health concerns, poverty, homelessness, or intersectionality.

+ Lived experience in the Denver Metro Area preferred.

+ Actively pursuing wellness, recovery, and/or resiliency.

+ Commitment to stigma reduction and a passion for serving people experiencing homelessness.

+ Desire to pursue personal and professional development, including Peer Support Specialist Certification.

Compassionate Problem-Solver

Approaches challenges with professionalism, integrity, cultural humility, and resilience.

+ Demonstrates professionalism and tact in sensitive situations.

+ Upholds and models healthy boundaries with colleagues and clients.

+ Commitment to serving individuals while understanding systemic barriers and the larger homelessness and housing system.

+ Demonstrates accountability and takes ownership of job performance.

Collaborative Partner

Builds trust and positive relationships with staff, partners, and the community.

+ Strong interpersonal and communication skills.

+ Provides culturally relevant support to individuals from all backgrounds.

+ Maintains effective working relationships with coworkers, county staff, partner agencies, and community members.

+ Willingness to assist teammates and contribute to a team-based environment.

+ Willingness to approach and build trust with unsheltered individuals, including those living in tents, RVs, or vehicles.

Adaptable Learner

Eager to grow technical and analytical skills; exercises sound judgment and discretion.

+ Able to work independently while achieving team goals.

+ Quick to adapt to change and willing to learn new systems or approaches.

+ Values and seeks personal and professional growth.

+ Exercises sound judgment, confidentiality, and data security (e.g., handling personally identifiable information securely).

Analytical and Organized

Evaluates data, maintains records, manages time well, and prepares clear reports.

+ Strong organizational and time management skills.

+ Able to prioritize cases and tasks effectively.

+ Balances field work and administrative duties with equal importance.

+ Keeps accurate records and adheres to policies and procedures.

Positive Contributor

Supports an inclusive, respectful workplace where all employees feel valued.

+ Demonstrates awareness, sensitivity, and adaptability to diverse cultural experiences.

+ Maintains regular and punctual attendance.

+ Values diversity and contributes to an inclusive and respectful environment.

Field-Readiness

Prepared to engage directly with individuals in field settings.

+ Comfortable working outdoors in adverse weather conditions.

+ Engages in light physical labor, including walking, organizing, and lifting supplies up to 30 pounds.

+ Has access to reliable transportation and is able to travel between worksites.

+ Ability to drive a county vehicle and pass a motor vehicle check (preferred).

+ Bilingual preferred.

More Qualifications for Success

Lived Experience:

+ Lived experience may include involvement with the justice system, incarceration, poverty, homelessness, and/or behavioral health challenges. Up to one (1) year of combined experience may be credited for demonstrated lived experience.

+ If you would like your lived experience considered toward the Qualifications for Success, please respond to the relevant prompts in the Questions section.

Professional Experience:

+ One (1) year outreach experience with homeless population preferred.

+ Justice involvement, homelessness, or experience in receiving public benefits would substitute for professional experience. Minimum three years released from supervision.

+ Preference to those with direct work or volunteering with historically marginalized population.

Academic Experience:

+ None required.

+ Up to one (1) year towards combined experience for earned credits in higher education on a semester* basis of full-time enrollment.*One semester equals six (6) months; two (2) semesters equal one (1)year.

License or Certificate:None.

Employees would be required to transport themselves between Crossroads Community Center and the Government Center locations using their own form of transportation, i.e. personal vehicle, ride share, bike, walking or other form of transportation.

Background Check: Criminal background check is required. Any petty crimes or crimes that are older than two (2) years should not be an automatic disqualifier during background checks.

Adams County complies with Colorado’s Job Application Fairness Act (“JAFA”). JAFA prohibits employers from asking individuals to disclose their age, date of birth, or dates of school attendance or graduation on an initial employment application. However, additional application materials such as certifications and transcripts containing this information may be required for certain positions; if such additional materials are requested, applicants may redact information that identifies the applicant’s age, date of birth, or dates or attendance or graduation.

Adams County provides a comprehensive benefits package to employees that goes above and beyond what is offered at most organizations.

Clickhere (https://youtu.be/ILAvllPaGb4) to watch our video about why Adams County is an Employer of Choice!

Benefits You Expect:

+ AFLAC Supplemental Medical Insurance

+ Basic Term Life & Optional Term Life Insurance

+ Deferred Compensation Plan

+ Dental/Vision/Medical Plans

+ Generous Vacation/Sick leave

+ Long-Term Disability

+ Short-Term Disability

Plus some you might not expect:

+ Employee Assistance Program

+ Employee Fitness Center

+ Employee Health Clinics

+ Flexible Work Schedules

+ Recreation Center Discounts

+ Training & Tuition Reimbursement Programs

+ Wellness programs

+ Lactation friendly certified workplace

01

Please be aware that your cover letter and resume will not be accessed in the initial screening process, so you must complete your application and supplemental questions with as much detail as possible. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your cover letter and resume will then be accessible to the hiring team. Information provided on the application is used to determine if a candidate meets minimum qualifications. Only information provided at the time of the application being completed will be considered and additional information that is not listed on the application will not be considered when deciding if a candidate meets or does not meet the qualifications. Applicants are STRONGLY encouraged to include all information and details on their application. I understand and agree that only information provided at the time of my application will be used to determine if I meet the minimum requirements for this position.

+ Yes, I understand and agree

+ Yes, I understand but disagree.

02

Do you possess 1 year of outreach experience with homeless populations or 1 year of involvement with the justice system, incarceration, poverty, homelessness, and/or behavioral health challenges?

+ Yes

+ No

03

Do you possess a valid driver's license?

+ Yes

+ No

04

Would you like your lived experience to be considered for service credit towards Qualifications for Success? If yes, please respond to the attestation below and complete the following prompt.

+ Yes

+ No

05

I attest that I have read the lived experience statement and that any information provided will only be used for service credit towards Qualifications for Success and not to rule out eligibility to hire.

+ I understand and agree.

+ I understand but disagree.

06

Prompt: Please list your lived experience with justice involvement, poverty and homelessness, and/or behavioral health. Include dates (month, year), and a brief description of what it was. a. (For example: 05/92 - 6/93 incarcerated for possession. 09/19 - 02/20 Treated for behavioral health condition)

07

How will your work and/or lived experience help you serve people experiencing homelessness?

Required Question

Employer

Adams County

Address

4430 S. Adams County Parkway, Suite C4000BBrighton, Colorado, 80601-8213

Website

http://www.adcogov.org/current-career-opportunities

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