• Automotive BDC Admin

    Lithia & Driveway (Hudson, WI)


    Dealership:L0801 Hudson Ford

    Hudson Ford

    Are you a customer service professional with strong communication and computer skills? Join the team at Hudson Ford and help us drive success by supporting our sales department and delivering an exceptional experience to every customer.

     

    We’re committed to growing our company and growing our people, and we’re looking for someone who’s ready to grow with us.

     

    Position Overview:As a Sales BDC Administrator, you’ll be a key part of our Business Development Center, supporting inbound leads and assisting our sales representatives. You’ll help manage customer inquiries, schedule appointments, and ensure a smooth transition from initial contact to the sales floor.

    Key Responsibilities:

    + Respond to inbound inquiries via phone, email, and online platforms.

    + Collect and maintain accurate customer information for follow-up and retention.

    + Schedule appointments for sales reps using CRM tools and lead sources (including previous customers, referrals, and service clients).

    + Stay informed on product details, current promotions, and dealership events.

    + Collaborate with sales and service teams to ensure a seamless customer experience.

    Qualifications:

    + Excellent communication and interpersonal skills.

    + Strong time management and organizational abilities.

    + Proficiency in basic computer and phone systems; CRM experience is a plus.

    + Ability to type efficiently and manage multiple tasks in a fast-paced environment.

    + A positive, team-oriented attitude with a focus on customer satisfaction.

     

    Why Hudson Ford?

     

    + Supportive team environment with opportunities for growth.

    + Competitive compensation and benefits.

    + A chance to be part of a respected dealership that values integrity, service, and community.

    Additional benefits offered include:

    + Health insurance coverage

    + An employee wellness program

    + Life and disability insurance

    + Retirement savings plan

    + Paid holidays

    + Paid time off (PTO)

     

    Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/

     

    High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements..