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Pacific Aviation is looking for a motivated and experienced Supervisor to support our operations at Boston Logan International Airport (BOS). This is a great opportunity for someone with strong leadership skills and a passion for aviation to take the next step in their career.

As a Supervisor, you’ll lead a team of frontline agents, ensure smooth daily operations, and uphold the high standards we’re known for. If you thrive in fast-paced environments and love working with people, we want to hear from you!

What You’ll Do

+ Lead and support a team of Airport Wheelchair Agents during daily operations

+ Conduct flight briefings and debriefings with the team

+ Coordinate with the team and airline personnel to meet flight needs

+ Manage daily schedules and staff assignments

+ Monitor agent appearance and equipment readiness

+ Act as a point of contact for airline partners and ensure their standards are met

+ Track and verify flight documentation

+ Maintain safety and compliance standards while supporting continuous improvement

Requirements

What You Bring

+ 6+ months of passenger service or customer service experience

+ Strong leadership and communication skills

+ Attention to detail and ability to stay calm under pressure

+ Familiarity with airline procedures and airport operations (preferred)

+ Legal authorization to work in the U.S.

+ Ability to pass a background check

+ Willingness to work a flexible schedule including early morning and mid shifts, weekends, and holidays

Benefits

+ Hourly Pay: $21.00

+ Medical, Dental, and Vision Insurance

+ 401(k) Retirement Plan

+ Paid Time Off (PTO)

+ Paid Training

+ Company-Issued Uniform

+ Parking Discount

+ Referral Bonus Program

+ Cell Phone Plan Reimbursement